Benefits of HubSpot For Your Business
Still tracking your customers and leads with outdated spreadsheets or using multiple platforms that don’t talk to each other—one to manage leads, one for content, one for customer support etc.? HubSpot may be the solution you didn’t realize existed. Or, maybe you’ve gone to their site to read up on marketing tips without realizing that they’re way more than an incredible place to find hundreds of marketing blogs, ebooks, and statistics.
What is HubSpot?
At its core, HubSpot is a customer relationship management platform. But it does so much more. HubSpot consists of its CRM and five hubs that can help you manage all your inbound marketing needs:
- CRM: keeps track of all your leads and customers as well as their activity and all your interactions with them in one easy-to-use platform that syncs with Gmail and Outlook for easy communication
- Marketing Hub: a complete system to set up and manage your marketing campaigns as well as track the success of your campaigns so you can keep improving your conversions
- Sales Hub: everything you need to manage your sales funnel from start to finish—manage, track and communicate with your leads with ease
- Service Hub: a one-stop-shop for customer service with the ability to set up support chat and ticketing as well as conversation bots and a knowledge base
- CMS Hub: a content management system that makes updating web content and SEO easier and provides analytics to track web traffic and conversions
- Operations Hub: helps you connect apps, clean up data, and automate processes
So, let’s go over some of the benefits of HubSpot!
Why HubSpot?
Well, to be honest, the list is pretty endless. So, let’s start off with five huge benefits of HubSpot.
- It’s free. The free version of HubSpot has a lot of functionality. Can you upgrade the features and benefits to a paid version? Of course you can. But you can easily get started with the free version and discover what works for you and what you may want to spend a little more on.
- It’s all-in-one. No more desperately trying to figure out how to get your CRM to talk to your email marketing platform to talk to your website. HubSpot does it all and makes sure that information is easily shared between tools, giving you (and your customers) a seamless buying journey.
- It’s easy to use. HubSpot is intuitive. And if you need help or guidance, HubSpot academy has everything you could possibly want to know—with courses and certifications to make sure you’re getting the most out of the product. HubSpot also has an incredibly friendly and engaged community you can go to for questions, tips, and tricks.
- It’s analytical. Gathering and interpreting data in HubSpot is intuitive and easy. Metrics are important, and HubSpot has in-depth dashboard reporting to give you the information you need instantly and without having to build complex queries.
- It has a ton of integrations. With so many companies using HubSpot, it’s natural that other companies and products are constantly building third-party integrations to work with it. Many of the apps you already use probably integrate seamlessly with Hubspot!
Sounds pretty amazing, right? Well, the news gets better! If you’re juggling running your business, marketing, and customer support at the same time, it can help to bring in experts. While HubSpot is intuitive, getting on top of your digital marketing game is still time-consuming. Luckily, some digital marketing agencies, like Globe Runner, have in-house HubSpot experts who can make sure that you’re making the most of every HubSpot feature that’s right for you. Globe Runner has expertise in using HubSpot for small businesses to big businesses, and knows how to use HubSpot to help your business take off!
Frequently Asked Questions
Is HubSpot a CRM?
While HubSpot is Constituent Relationship Management (CRM) software, HubSpot capabilities go far beyond what many people consider a useful CRM. HubSpot also functions as a digital marketing platform and all-in-one tool to manage marketing, sales, customer service, and content.
What is HubSpot used for?
Whether you’re using HubSpot for small business or big business, HubSpot does it all. With five separate “hubs” for marketing, sales, service, CMS, and operations, HubSpot covers all your digital marketing and customer tracking needs. Rather than trying to track all your leads and customer interactions through multiple online systems and spreadsheets, HubSpot CRM is a cloud-based solution that can make sure you don’t lose track of your customers and where they are on their buyer’s journey. But HubSpot is also a one-stop-shop for digital marketing, allowing you to use the software to create content, track leads, and conversions, and provide customer support with chat tools and ticketing.
Is HubSpot free?
The HubSpot software is free, and the free version includes many of the features in all five “hubs.” However, if you’re looking for additional bells and whistles, all of which can help boost your marketing and customer service games, there are bundles you can purchase, or build your own bundles to get exactly the features that allow you to make the most of the HubSpot benefits that address your pain points.
What are some companies that use HubSpot?
With over 150,000 customers in 120 countries, HubSpot is a widely used and loved platform. Customers include Reddit, DoorDash, and the World Wildlife Fund, to name just a few.
Is HubSpot worth it for small business?
If you have customers (or need more customers) HubSpot has many features that help manage your customers and their buying journey. No matter the size of your business, there’s a version of HubSpot that can benefit you. And with pricing options that start at “absolutely free,” you’re sure to find a bundle that works for your needs and your budget.
The Most Asked Questions for Digital Marketing Answered
Long gone are the days of potential customers finding you in the Yellow Pages. Let’s be real—long gone are the days when most people even remember what the Yellow Pages are. Google is now a verb, and it’s where the vast majority of your customers are going to start their search for your products or services—and possibly where they’ll end up buying them. Almost 60 percent of people aged 16 to 64 buy something online at least once a week. In the vastness of the almost 2 billion websites on the Internet, how are you supposed to ensure that the people looking for your exact product or service find you . . . instead of one of your competitors? Well, that’s where digital marketing comes in. But what exactly is digital marketing? Let’s answer some digital marketing FAQs!
Top Digital Marketing Questions
- What is digital marketing? Digital marketing is an overarching term that encompasses every tactic and strategy used to ensure that your website ranks as high as possible on Search Engine Ranking Pages (SERPS). It can include both organic and paid strategies using email, social media, and websites—all geared towards increasing not just traffic to your website, but the right traffic.
- What is a digital marketing plan? The best things start with a great plan. When it comes to digital marketing, the key aspect of your plan is “Who?” Many digital marketing tactics and channels are exciting and shiny, and it’s tempting to start with which tactics you’re most interested in (or have been told are the hot new thing). But your digital marketing plan should actually start with SMART (specific, measurable, actionable, realistic, time-bound) goals and your audience. In order to effectively market your very specific products or services, you need to determine who is most likely to be looking for them—and then where and how they’re looking for them.
- What is SEO? SEO stands for Search Engine Optimization and covers all the strategies used to make sure your website appears as high as possible on SERPs. Typically, SEO is broken into three main parts
- Technical—This strategy focuses on optimizing the backend of your website, including link structures, sitemaps, and speed.
- On-page—This is the content optimization on your website that incorporates a strong keyword strategy to boost your rankings when potential clients are searching using specific keywords.
- Off-page—An important part of SEO has to do with what other sites link to yours. Off-page SEO focuses on strategies to get other well-respected sites t link back to yours and includes tactics like link building, reviews, and guest blogs.
- How long does SEO take? Unfortunately, it depends on many factors, including the amount of competition you have and the noise you’re trying to break through. The more specialized your service or product is, the easier (and faster) SEO results will start showing up. Whatever type of business you are, it will take an absolute minimum of a few months before you start seeing results.
- What is PPC? PPC stands for Pay-Per-Click. While many digital marketing strategies are organic, PPC as a strategy that uses paid advertising on other websites that you pay a price for each time the advertisement is clicked on. A strong PPC strategy includes being extremely specific about targeting to make sure that the ads are being served to the most likely potential customers.
- What is conversion rate optimization? If you spend an exorbitant amount of money to drive traffic to your website and the traffic does, in fact, increase, that’s fantastic! However, if you’re getting few (or no) additional customers or sign ups from that increased traffic, then the money was not well spent. Your conversion rate is basic math—the number of people who took whatever action you wanted them to take divided by the number of people who landed on the page. Conversion rate optimization experts analyze your site and make minor (or large) changes to increase the rate of people who take an actual action on your website.
Digital marketing is complex and multi-faceted. There is no one-size-fits-all answer—nor is it possible to set-it-and-forget-it. Your strategies will change as your business does . . . and as search engine algorithms and technology do. Bringing in an expert team of digital marketing experts with a proven track record can keep you on top of your SEO game and help your business take off. Contact Globe Runner today and let us find the best strategies to be rocket fuel for your business!
5 Reasons Your Business Should Use Social Media for Advertising
These days, advertising and social media go hand in hand, but that wasn’t always the case. The social media impact on business has been tremendous—and it keeps growing. Before social media, communication between a business and customers was only one way. You put your message out there—and hoped it reached the right people. With social media, businesses have a dialogue with their customers—and the ability to target with undreamed specificity. And, in the almost 24 hours per week that the average American spends online every week, consumers are liking, following, commenting, researching, and buying. Let’s examine how social media helps small businesses.
Benefits of Advertising on Social Media
- Brand Awareness. Even when people aren’t actively interacting with your advertising on social media, they’re seeing it while they scroll—and it’s registering in their mind somewhere. In this way, you’re increasing awareness of your brand every time someone scrolls by your ad.
- Brand Loyalty. Advertising on social media has a human aspect that other advertising often doesn’t have. Customers love to interact with businesses on social media—and they love it even more when businesses interact back. Those interactions create a human connection that builds brand loyalty.
- Better Search Engine Rankings. While advertising on social media alone won’t significantly increase your search engine rankings, social media increases visibility and, paired with a strong SEO and paid media strategy, will help give you a boost.
- Reduced Marketing Costs. Social media marketing allows you to laser focus your targeting to reach exactly the audience you want. This means you have to spend far less money to reach more of the right potential customers.
- Customer Feedback. Consumers want to be heard. Social media allows you to receive and respond to customer feedback in real-time, increasing customer satisfaction and giving you a genuine understanding of what your customers want.
Types of Social Media Advertising
Now that you’re bought into the “why,” you’re ready to fire up your MySpace page and build some brand loyalty . . . or maybe we take a quick pause to think about social media platforms out there and which are most effective for your company—spoiler alert: not MySpace.
- YouTube: YouTube ads reach almost 3 million users and offer many different targeting and advertising options. It’s also the second most visited website in the world and reaches all ages.
- Facebook: It’s still the largest social media site in the world. While primarily a space for Millennials, all generations exist on the platform, and it’s widely considered a valuable place to market.
- Instagram: It’s an influencer paradise and offers incredible targeting options. Like Facebook, it’s a popular platform, although users tend to be younger than the Facebook demographic.
- LinkedIn: It’s considered the most serious and trustworthy social media platform. LinkedIn is where you’ll find college-educated young adults looking to network with money to spend.
- TikTok: A quarter of users are between 10 and 19. Because it skews young, you’ll find fewer users with disposable income, but with a higher population of teens, you find those who will go to parents or caregivers who can make purchasing decisions.
- Twitter: Twitter is a heavily male and urban platform. Similar to LinkedIn, you’ll find more people on Twitter with higher purchasing power.
While these aren’t the only options, they are some of the most popular and likely to get you results. And our team at Globe Runner has significant expertise in all those platforms and can help you turn social media into rocket fuel for your business. From remarketing to paid ads to testing and reporting, we do it all. Get in touch today to discuss how to take your advertising strategy to the next level.
Frequently Asked Questions
Why advertise on social media?
Because that’s where people are. These days, everyone is on at least one social media platform, if not more. An effective social media advertising strategy will build brand awareness and loyalty while creating a feedback loop that creates a true sense of human relationship with your customers.
Is social media effective for advertising?
Absolutely! However, the effectiveness of social media advertising depends on the thought and effort you put into your strategy. You need to think about your audience and who to target. Different subsections of people are more likely to use different social media platforms, so ensuring you’re advertising on the right platforms is key to your success. So is creating a social media brand persona appropriate for the platform and target audience.
Video Marketing for Business and Why You Should Use It
If you think you can ignore video in your overall marketing strategy, think again! Video is an ever-growing trend that is too important to pass by—in fact, it’s the number one content type for two years in a row! Obviously TikTok is all video, all the time, but check out other social media sites—chances are, you’re seeing a lot of video content. Video works—whether it’s paid media, YouTube shorts, or any video that captures your audience’s attention and imagination. And if you’re not incorporating video into your marketing strategy, you’re missing out on the benefits—which can negatively affect your bottom line. Let’s explore how video marketing benefits your brand and strategies that can keep you ahead!
Video Marketing Benefits
So, how does video marketing benefit your brand?
- Increases conversion rates on landing pages by 80% and click rates on emails by 300%
- Raises organic traffic to search engine results pages by up to 157%
- Increases viewer understanding of your products and services
Across the board, studies show that video increases the likelihood purchases while also increasing content sharing, leading to more viewers being introduced to your brand. Now that you know why video is a marketing must, let’s examine different types of videos for businesses.
- Explainer. This type of video is great for brands with a product or service that may be a little more difficult to understand at first glance—or solves a problem that may be complicated. Often animated, these videos give the viewer an overview of the problem and how your brand or service can solve it.
- Demonstration. Similar to an explainer, but usually not animated, these videos are exactly what they sound like—they have an expert or actor demonstrate how to use your product.
- Review. Customers love to hear from real people. A video review or testimonial from an actual customer can increase trust. Similar to a review, unboxings are also very popular, particularly celebrity unboxings.
- Culture. Want to increase brand loyalty? Give a company culture video a try. These videos spotlight your company’s brand voice and values, often highlighting the lives of their employees and how your company engages with the community and/or philanthropy. Similar to this is the behind-the-scenes video—where you take your viewer to places they wouldn’t normally see—inside your factory or distribution center.
- Series. Who doesn’t know who Flo is? Or the Geico Gecko? Some companies have been incredibly successful with creating an ongoing story built around a character that comes to symbolize their brand. Alternately, the story may not be built around just a recurring character, but around a developing storyline.
- Story. You don’t need a whole series to tell a story—you can do it in one video. Tell a story that incorporates your brand or product that has a compelling beginning, middle, and end and has a conflict that engages your viewers’ attention. How does your product or service solve that conflict?
Wondering what kind of video might be right for your brand and where to go from here? Globe Runner can help!
While video creation has become easier and easier with a multitude of user-friendly options for creation and distribution, bringing in a professional content marketing agency like Globe Runner can give you the boost you need. From content creation to publishing, Globe Runner has in-house experts who can elevate your marketing strategy with videos that increase brand recognition and create a relationship with your customers. And Globe Runner can work with you on how to incorporate video into your overall marketing strategy—bringing new life to your email marketing and pay-per-click campaigns. Get in touch today and learn how out team can help you turn video into rocket fuel for your business!
Frequently Asked Questions (FAQs)
Why is video marketing so effective?
Whether it’s at school, work, or play, consumers expect information, entertainment, and advertising to come in a video format. With videos more easy than ever before to create, more and more people are using them to communicate. Movement catches a viewer’s eye more than just text or images, giving you a better opportunity to engage your audience form the start. And videos humanize your brand, giving consumers a deeper connection to your product—and they’re easily shareable, giving you access to audiences that you didn’t have before without having to do any extra work. Not only that, but recall is much better with video than text or images—viewers are far more likely to remember a video they’ve seen than something they’ve read.
What is a video marketing strategy?
Whether you’re a large brand looking to lift up a particular product or a start-up just beginning your small business video marketing plan, having a strategy is key to success. It’s easy to forget that every part of your marketing needs a strategy and a plan. Globe Runner has content marketing experts who can help you create and adjust your video marketing strategy by establishing smart objectives, setting goals, analyzing competitors, finding the right audience and platforms, and measuring results.
Why is video marketing important?
Consumers love video—they’re accustomed to it, and it captures their attention more than words or images. And that was before the pandemic. During the pandemic, online media consumption grew in the United States by 215%. And the trend continues. Consumers are spending about 19 hours a week watching videos online. The use of video in marketing is a necessity to build brand awareness and find and grow your customer base.
What makes a video successful?
Obviously, your videos should be well-produced, with excellent lighting and sound. But what makes your video really stand out? A connection with the audience. Viewers love real stories from real people. Live videos get a lot of attention, but even when you’re not livestreaming, you can keep your videos natural. Keep it in your brand voice and tell a story that has a beginning, middle, and end—and remember, good stories have conflict, and the best conflict is the problem that your product or service solves. And never forget that emotion can be a great motivator.
Digital Marketing Facts, Statistics, Trends, & What’s New for 2022
Part Two:
How to Take Advantage of New Trends in Digital Marketing
After reading Part One of this post, you’re probably full of helpful knowledge about digital marketing statistics (like the number one marketing goal of most business, the top content deliverer, and the social media channel that produces the most ROI), and eager to use your new insight regarding the top digital marketing trends of 2022. Welcome to Part Two, and recommendations on how to turn those trends into business success!
Make New Trends in Digital Marketing Work for You
TREND: Content rules (still).
RECOMMENDATION: Use persuasive storytelling. To attract visitors (and search engines), content needs to be valuable, relevant, and engaging. But how do you do that? Focus on solving the customer’s problem. “Of course,” you say, but take a quick tour of a few websites and blogs. How many of them start out by talking about the company, or its knowledge, reputation, or expertise? Copywriting, the art of persuasive writing, is not just for Times Square billboards and Superbowl ads, but helps elevate all marketing content.
TREND: Email’s impact will grow.
RECOMMENDATION: Nurture your audience and utilize automation. A series of emails designed to intrigue and/or educate can build your brand, create excitement around events or product launches, and most importantly, create a relationship between your company and the email recipient.
You can use automation to personalize those emails, to create abandoned cart emails, (which had a conversion rate of 33.89% in 2020), and welcome emails (a 51.9% conversion rate).
TREND: Users demand personalized service, ASAP.
RECOMMENDATION: Use up-to-date technology to create personalized immediate solutions. In addition to automating emails (see above), you can use conversational marketing like chatbots to offer 24/7 assistance (more about this solution in Part One), and boost local search with geofencing. Super-specific, location-based marketing, geofencing alerts potential customers to brick-and-mortar shops and services in their location while they’re there. Imagine you’re on a road trip and you get a text or push notification about gas in five miles, a great deal on a nearby hotel room, or the best fried chicken in the state.
TREND: Virtual and hybrid events will become standard.
RECOMMENDATION: Use video to enhance discoverability, engagement, and sales. You’re going to need to film the gathering anyway; why not up your video game by going live and/or offering interaction like virtual Q&A sessions? If you’re especially tech-savvy, try incorporating gamification or virtual or augmented reality.
TREND:First party data collection is on the rise.
RECOMMENDATION: Get onboard now, and step up your game with these strategies:
- Use email to collect customer data, but don’t forget to give sometng in return.
- Consider a loyalty program. You’re more likely to get something if you give something (see above tip).
- Go multichannel. You’ll give customers multiple platforms to purchase from, and your business multiple ways to collect data.
- Update your online presence. A brand or website refresh or overhaul is a great excuse to re-engage with former customers, reach out to new ones, and collect information from both.
By All Means, Embrace the New, But…
Make sure your digital marketing foundation is solid before adding bells and whistles. Is your website user-friendly and search engine optimized? Does your content tell a persuasive story? Are you using reports and analytics to develop your marketing strategy? Targeting your ideal customer with paid media?
It’s lot to think about, and even more to implement. But you don’t have to do it on your own. At Globe Runner, we eat sleep and breath digital marketing. We’d love to partner with you to ensure your marketing strategy and building blocks are strong, and to help you take advantage of new digital marketing trends that can put your business on top. Contact us today!
Digital Marketing Facts FAQs
Is influencer marketing dead?
Not even close. In fact, influencer marketing is growing; from $1.7 billion in 2016 to an expected $15 million in 2022. Even B2B brands like PriceWaterhouseCoopers are getting on board.
How many businesses use digital marketing?
The majority of US companies market their products or services online, but the percentage of such varies depending on business size. As of 2021, 71% of small businesses have a website,and 91.9%of American companies with more than 100 employees planned to use social media for marketing.
How big is digital marketing?
Big—especially if you consider the last two years. Globally, digital marketing grew from $155.53 billion in 2020 to $179.77 billion in 2021, a compound annual growth rate (CAGR) of 15.6%.
What’s the future of digital marketing?
Though the recent growth explosion was likely pandemic-related (as companies pivoted toward more online business), the digital marketing market is expected to continue to grow to an estimated $281.32 billion in 2025, a CAGR of 11.8%.
Questions to Ask a Client When Designing a Marketing Plan
Whether your business is large or small, and whether you’re meeting your current business objectives, exceeding them, or falling behind, every business needs a comprehensive marketing plan to succeed and expand. While some businesses create that plan in-house, many turn to experts like Globe Runner. A professional marketing agency eats, sleeps, and breathes marketing so that you can focus on what you do best—providing second-to-none products and services to your customers. And what should you expect from your marketing consultants? First, you should expect them to have a list of marketing questions to ask their clients. From brand strategy questions to specific business objectives and goals, here are some questions you can expect to be asked by a marketing firm—or, if you’re creating a marketing plan in-house, questions to ask the business owner (or yourself).
Marketing Questions to Ask Customers
- What business objectives does the marketing strategy need to support? Marketing for the sake of marketing doesn’t have a great ROI. A marketing plan to boost sales overall looks different than one to boost sales of a specific product. Having a concrete understanding of what your business objectives are will start you off on the right track. You can’t know what your target audience is if you don’t know what it is you’re trying to accomplish! Which leads to…
- Who is my target audience? Key to every aspect of a marketing plan, one of the very first things you need to know is who you’re trying to reach. Being as specific as possible is integral to this question. Basic demographics are important, but think beyond that. Are you looking to reach previous customers? New customers? Is the purchaser of your product or service the same person who will be using those services/products or different (e.g., women drive over 80% of consumer spending in the United States—making the purchasing decisions for their entire families)?
- What are the best ways to reach my target audience(s)? Once you’ve narrowed down that audience, you have to figure out how to reach them. A professional marketing firm has access to marketing data across the spectrum and can assist with ensuring that you’re taking your message to the right channels for your specific demographic.
- Does my marketing campaign strategy appeal to my target audience? It doesn’t help to get a message out to the right audience if it doesn’t resonate with them. Marketing firms also have a ton of data on what kinds of messages and marketing strategies are effective for different markets.
- What metrics determine success or failure? This relates directly to your business goals and objectives. If your marketing plan doesn’t include metrics, you can’t determine if it was successful. Make sure your marketing plan goals are SMART goals—Specific, Measurable, Achievable, Realistic, and Time-Bound.
- Who are my primary competitors? It’s important to be able to differentiate yourself from your competitors. If your campaign is too similar to others, it may have little effect (or adverse effects). It’s also important to know how crowded the field is—how and where are they marketing? Can they out-market you budget-wise? Can you break through their noise or should you focus on a different demographic or niche?
FAQs
What factors must be considered before writing a marketing plan?
The first factor to consider is the “Why?” What is it that you’re trying to accomplish? Are you expanding into a different market? Boosting sales? Of what and how much? Many people start with tactics and work their way backward. Tactics come last. Your goal should not be to “run Facebook ads for two weeks.” That’s a tactic. Once you’ve set your goals, then you can start looking at what target audiences you need to reach out to in order to meet those goals. After that, you can move on to tactics. And don’t forget the budget! You should know from the beginning what kind of budget you have to implement your marketing strategy—and be prepared to possibly have to shift either your budget or goals if they don’t match up. Check out how Globe Runner helped these businesses reach their goals!
How do you structure a marketing plan?
Your marketing plan should mirror the questions above. It should include your specific goals, a breakdown of your target audience, and the tactics to reach that specific audience along with a budget and timeline for each piece of the puzzle. There are dozens of great marketing templates available on the internet. We at Globe Runner like this template.
Why Your Business Needs Conversion Rate Optimization (CRO)
What is Conversion Rate Optimization (CRO)?
Whether your company is large or small, brick and mortar or eCommerce, or sells B2B or B2C, Conversion Rate Optimization can make a defining difference in your brand loyalty and sales numbers. With so much focus on driving traffic to your website, often the question of “What is that traffic doing once they get there?” is ignored. Enter Conversion Rate Optimization (CRO). CRO is an integral part of your SEO strategy, helping to ensure the maximum amount of people going to your website take the actions you want them to—whether that’s joining your email list, making purchases, scheduling consultations, or any actions that boost sales or lift up your brand.
With a general understanding of what CRO is in business, let’s go over some conversion rate optimization tips.
Conversion Rate Optimization Strategies
Conversion rate is a balancing act between attracting traffic and motivating them to take action. Sometimes higher rates actually indicate a failing strategy. After all, a 100 percent conversion rate sounds amazing… but if it’s out of the two people who came to your site, it’s an indication that your problem starts with driving traffic to your site. On the other hand, if your conversion rate is extremely low, that could be a sign you’re not attracting the right people or not motivating them to take action once they’re there. And conversion rates tend to differ based on industry. Effective CRO strategies start with engaging and well-written calls-to-actions (CTAs) that stand out from the rest of your page (and are easy to find location). Now you’re getting people to click! But if the action doesn’t load quickly and isn’t easy to take, you’ll lose customers right there.
Should you hire an expert? A professional CRO expert has deep understanding of conversion rate optimization best practices. They also understand that effective CRO takes time and attention to detail. Hiring experts who excel at consistent monitoring of analytics and competitors, keyword research, A/B testing, and all the other minute CRO details can boost your sales and your reputation. Therefore, hiring an expert might be exactly what you need.
Still have questions? Check out some frequently asked questions and get in touch! We’d love to discuss your CRO strategy with you, and give you the advice needed to help your business take off!
FAQs
Is CRO important for eCommerce websites?
eCommerce websites rely on online purchases. That makes CRO absolutely imperative to your company. While sales conversions are essential, so is getting your current customers to leave reviews and respond to deals. And don’t forget potential customers. Maybe they didn’t purchase something on their first visit, but if they sign up for a coupon or join your email list, there’s a higher chance they’ll be back—and reviews and comments satisfied customers left on your site and products will increase that likelihood even more.
Is CRO part of SEO?
Technically, SEO is primarily concerned with driving traffic to your site and CRO is more concerned with what users do once they get there. However, it doesn’t make sense not to include CRO in your SEO strategy. Why spend money to perfect driving potential customers to your site if you’re not going to follow through by ensuring they do something once they find you? At Globe Runner, we believe CRO, along with content optimization, is key to your overall SEO strategy.
How do you implement conversion rate optimization?
CRO starts with a complete audit of your site. What are your CTAs? Where are they? What’s the current conversion rate for different CTAs on your site? Once thoroughly audited and analyzed, you pinpoint where you could improve and what may be stopping potential conversions. Is it page speed? Are CTAs hard to read or understand? Is your site drawing in the right amount and type of traffic. Professional CRO firms will optimize your page to ensure CTAs all function properly and are easy to do and find, as well as experiment, with A/B testing of language and styles to see what’s drawing customers in and driving them away. As with all of these types of services, CRO is never “set-it-and-forget-it” and requires ongoing maintenance, testing, and analyzing to keep you on top of your conversion game!
How do you calculate conversion rate?
Your conversion rate is really just a simple math equation: The number of users who take the offered call to action on a specific page divided by the total number of people who landed on that page. If 100 people land on a page and 5 of them take the action, that’s a conversion rate of five percent.
SEO vs SEM vs PPC: What’s Best for Your Business?
Why Digital Marketing?
Have you Googled yourself lately? How do you rank when you search for those ever-important keywords that define your business? It doesn’t matter how amazing your company, services, or products are, your business will never be a success if no one knows about it—and the vast majority of people start their search online using a search engine such as Google. While different analyses turn up slightly different results on the importance of digital marketing, one thing is clear, if your company isn’t on page one of search engine ranking pages (SERPs), there’s less than a one percent chance that someone will click on your website. And over 30 percent of clicks will go to whichever site is number one on that first page. With that in mind, your digital marketing plan is critical to your success. There is no one-size-fits-all digital marketing strategy—and your strategy team should be able to help you determine what’s best for your business and goals. Let’s break down a few of the more common terms you’ll hear when it comes to digital marketing and how they may be helpful to you. Based on your specific goals and budget, you may want to incorporate all of them into your overall strategy or pick and choose.
Search Engine Optimization (SEO)
SEO is incredibly complex and ever-changing. Just as you think you’ve got it all figured out, algorithms change, and so does your strategy. Many businesses still think that populating their websites with some important keywords will do the trick—and that absolutely may have been the case in 1998, at the advent of Google search. But ensuring top search rankings is now a multi-faceted, ongoing, and key part of your overall marketing strategy incorporating (among other things):
- Technical SEO—all the technical aspects of your site that make it more visible in searches, including site architecture and speed, sitemaps, and link structure
- Off-Page—elements off your site that build its popularity and ranking, including link building, reviews, and guest posting
- Content Optimization—everything on your page that keeps it at the top of SERPs, including content, keywords, and usability
Using a professional digital marketing agency like Globe Runner ensures that you’re constantly getting the best results without falling into common errors and traps, such as not having a sitemap, lack of internal links, or focusing on the wrong traffic or keywords.
Pay-Per-Click (PPC)
PPC is exactly what it sounds like and is an important part of directing traffic to your site. In the simplest of terms, PPC is the placement of digital advertisements for which you pay each time the ad is clicked on. There are multiple ways that PPC advertising works including:
- Flat-rate—paying a flat fee for each click
- Bid-based—placing a bid for an advertising space (highest amount they’re willing to pay) and each time a user triggers the ad slot, an automated auction occurs and the winner gets the ad slot.
While there are many strategies for this type of bid-based PPC, two of the most common are:
- Cost Per Click (CPC)—sets a cost per click that you are not willing to go over
- Return On Ad (ROA)—sets a target return on conversion (set as a percentage, e.g., if you are trying to make 2 dollars for every dollar you spend on advertising, your target ROA is 200%)
Search Engine Marketing (SEM)
SEM and PPC are both paid methods of increasing your SERP placement. The main difference is that SEM focuses specifically on marketing through search engines. PPC can fall under SEM, for instance, if you purchase a PPC ad on Google search, that’s also SEM.
With all aspects of digital marketing, the best results come from bringing in the experts. Globe Runner is a Google Partner, meaning that multiple digital marketing experts are certified in Google AdWords and they continuously meet Google’s performance standards. That technical expertise is a necessity, but while understanding all the technical ins and outs of digital marketing and SERPs is absolutely critical to your digital marketing success, the creative aspects of digital marketing are just as important. That’s why Globe Runner’s team includes experienced copywriters and visual designers to ensure that the creative aspects of your marketing are as extraordinary as your business is.
FAQs
What is the difference between PPC and SEO?
Pay-Per-Click (PPC) advertising and Search Engine Optimization (SEO) are both strategies used to drive traffic to your website and boost your online presence and sales. SEO relies on expert optimization of your website (as well as off-page strategies) to drive organic traffic by ensuring your website ranks high up in search engine results. PPC drives traffic to your website through digital ads that you pay a publisher a fee to each time your ad is clicked on. While, technically, SEO is the “free” option, optimizing your website to drive organic traffic to it takes incredible knowledge and expertise, as well as taking time—over months—for the optimization to start showing results.
What is the difference between SEO and SEM?
While Search Engine Optimization (SEO) and Search Engine Marketing (SEM) are often used interchangeably (and SEO is still sometimes considered a part of SEM), they are two different sides of the search engine results coin. At the most basic level, SEO uses organic methods to increase your search engine results ranking and SEM uses paid methods.
Is SEO part of performance marketing?
Performance marketing is an umbrella term that includes any strategy in which advertisers or marketing companies are paid based on performance—such as a click, sale, impression, etc. While, technically, SEO does not fall under that umbrella since it is organic, it is an integral part of your overall digital marketing strategy, and many experts consider it to be a part of a performance marketing strategy.
How do you rank on Google?
The answer to that question is not only complex, but it changes frequently. Search engines base their results on algorithms that are stringently tested and updated on a regular basis. In Google, search engine results incorporate many different factors including relevance, keywords, page quality, E-A-T (expertise, authoritativeness, trustworthiness), page usability, and context.
Digital Marketing Facts: Statistics, Trends, & What’s New for 2022
Part One
If you’re like us, you have a love-hate relationship with statistics. We love useful information about new digital marketing trends, and statistics tell us what’s happening in the field. They can also make our eyes cross: Those multiple pages of ultra-long lists of numbers often end up blurring together, making it tough to pull out the information that’s useful for our business.
But because we still have that love of useful statistics—and want to share it— we’ve done the hard work of slogging through hundreds of numbers to highlight the digital marketing statistics we think are particularly relevant to businesses in 2022. In Part One of this post, we’ll share those facts along with new trends in digital marketing. In Part Two, we’ll use that knowledge to make recommendations you can use now.
Ready to begin a new love-love relationship with digital marketing statistics and create an actionable to-do list? Read on!
Digital Marketing in 2021: The Statistics
Brand awareness is more important than sales. According to HubSpot’s Annual State of Marketing Report, brand awareness is the number one goal of most marketing campaigns (increasing sales is number two). It makes sense. Customers aren’t always ready to buy, so a smart business helps people remember its name for when they are ready.
Content is still king…
- 87% of businesses believe that content marketing helps them meet brand awareness goals.
- The most successful marketers set aside 40% of their total marketing budget for content marketing.
- 70% of internet users prefer learning about products and services through content instead of traditional advertising.
…Even more so when it’s presented via video.
- Video is the #1 content type two years in a row.
- 94% of video marketers believe video helps increase understanding of their product or service.
- Almost 90% of video marketers say video is a good return on investment (ROI).
- 93% of brands gained a new customer after posting a video on social media channels.
Blogs are big, too. More than half of marketing teams used blogs in 2021 and for good reason: Besides helping visitors learn about products and services through content, businesses with blogs reap 67% more leads every month than those without.
Data determines direction. 91% of businesses make decisions based on customer feedback, 88% use market research to garner that feedback, and 67% of marketers plan to increase their market research budget in the next year.
Automation doesn’t just save time. Even though it seems like an oxymoron, automation can help personalize sales. That may be the reason it’s the fourth most prioritized investment area for businesses—or may be because it pays for itself: 76% of businesses that embrace automation see a positive ROI within a year.
Email is effective and engaging. A recent survey found that 50% of B2B marketing professionals believe email is most effective for producing a high ROI. In another report, 77% of marketers said they saw increased engagement with email in 2021. And 91% of respondent in yet another survey said that email marketing is vital to the overall success of their business.
Social media was the top marketing channel in 2021. Instagram was most popular, but Facebook produced the best ROI.
…But SEO may be more important. Why? Because most people jump online to find something—68% of online experiences begin with a search. Businesses use SEO to be found during those searches and it works: 75% of those employing SEO believe those tactics are extremely or very effective in terms of meeting marketing goals.
New Digital Marketing Trends for 2022
Several of the hottest trends in digital marketing dovetail nicely with the statistics above:
Video will be vital. Not just important, but key. Social media channels and streaming platforms are already working on new ways for marketers to use video, which will become the marketing asset campaigns are built on.
Email’s impact will grow. In a recent survey, over 40% of businesses plan to increase their investment in email in 2022. Why? Email marketing is not just effective and engaging as mentioned earlier, but also easy to automate and personalize.
Some trends reflect users’ current desires:
Users demand personalized service, ASAP. It’s a bit of a Catch-22: Consumers want custom assistance without feeling targeted, and they want it now. One study found that 82% of users want an immediate response no matter the time. Conversational marketing can solve this time-based customer service conundrum by using chatbots and virtual assistants that answer customers’ questions in real-time. Dialogue-focused conversational marketing can give customers the personalization they want, too, in email exchanges and even personalized video. It’s a trend that’s already shown solid success. Best Western, for example, saw a 48.6% increase in visits after offering travelers personalized trip recommendations.
Online visitors want interactive content, too. Users like to engage with content, and marketers want users to engage with their businesses. Interactive marketing content is the obvious answer. That can mean anything from Instagram polls to virtual tours to online tools like calculators. And interactive content is another trend with teeth: It receives twice the engagement of static content.
Other new digital marketing trends have evolved from recent events and experiences:
Virtual and hybrid events will become standard. Though it may seem more difficult to ensure virtual access to events, doing so has two outstanding benefits for businesses: a wider audience reach using the number one marketing tool right now—video!
First party data collection is on the rise. As we say goodbye to third party cookies, forward-looking companies are already investing in first party data collection. The transition away from third-party cookies may seem challenging to digital marketers, but first party data can be more accurate—and it’s proprietary.
Two More Important Digital Marketing Statistics
Before we move on to Part Two and our recommendations for your marketing to-do list, there are two more stats we’d like to share with you:
- 45% of businesses lack a well-defined digital marketing strategy.
- 70% of marketers don’t have an integrated or consistent content strategy.
If you’re one of those 45 or 70%, Globe Runner can help. We can create an overall digital marketing plan that leads to success and take care of the moving parts. We provide foundational services like SEO, web design and content marketing, and can also help you take advantage of trends like video, conversational marketing, and data collection.
Don’t let lack of planning get in the way of your company’s success. Plan to succeed. Contact us today.
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