WELL PLAYED: REAL THREAD T-SHIRTS AND VIDEO DONE RIGHT
This is the first in a series of blog posts where we showcase companies doing great work with social marketing.
It’s not everyday you see truly educational material on YouTube, and I wasn’t expecting as much when I was researching screenprinting techniques, but when I came across video content from Orlando-based t-shirt printers Real Thread I was completely hooked on their content.
Real Thread prides themselves on being eco-friendly, using water-based printing methods. In a world where it’s cool to be green, one can easily set themselves apart by showing their commitment to environmentally sound business practices rather than merely talking about them. For example, their videos educating consumers about the differences between water-based and plastisol ink are highly informative, and the way they’ve demonstrated their discharge-print process shows their quality print techniques quickly and effectively.
Aside from being totally fascinating to fashionistas, their videos are well-edited and concise. They’ve taken complicated printing processes and condensed them into fun, informational clips that can be repurposed not only for sales, case studies and branding, but education too.
Take notes from Real Thread on how to create interesting and relevant video for your audience, but make sure to embed video content on your website rather than send them directly to YouTube for more effective conversions. High-quality video + a simple path to your company’s contact information = your business moving forward.
Well played, Real Thread. Well played.
NAVIGATING THE SPILL- WHAT YOU CAN LEARN FROM BP’S BLUNDERS
The news about BP’s catastrophic oil spill in the Gulf of Mexico has been a hot topic since the Deep Horizon explosion on April 20th. The initial hope that BP would cap the gusher, which is spewing an estimated 12,000 to 150,000 gallons of crude into the ocean every day, has since faded. The ‘Top Kill’ effort failed. Every day brings new images of oily seagulls and tarballs on our beaches.
People started getting angry, and whether it was just BP executives being out of touch with social media or just holding their hands over their eyes until it’s over, the headlines about BP executives’ gaffes inundated Twitter: between BP CEO Tony Heyward saying he “wants his life back” rather than having to deal with the spill or BP Rep Randy Prescott saying “Louisiana isn’t the only place that has shrimp”, the satirical hashtag #bpcares has trended consistently, tacked on to people’s angry or sarcastic tweets about the oil spill or BP’s insufficient response.
The ringleader of these efforts seems to be “Leroy Stick”, the creator of the @BPGlobalPR parody twitter account. With 135,000 followers, @BPGlobalPR’s tweets are retweeted and favorited hundreds of times.
Selected works:
“The good news: Mermaids are real. The bad news: They are now extinct. #bpcares ”
“Safety is our primary concern. Well, profits, then safety. Oh, no- profits, image, then safety, but still- it’s right up there.”
“Please do NOT take or clean any oil you find on the beach. That is the property of British Petroleum and we WILL sue you.”
BP has tried to shut down this Twitter account, which sparked an outrage that Twitter described succinctly with a widely-retweeted quote from comedian Jimmy Fallon: “BP wants Twitter to shut down a fake BP account that is mocking the oil company. In response, Twitter wants BP to shut down the oil leak that’s ruining the ocean.”
As Stick put it in his press release,
I’ve read a bunch of articles and blogs about this whole situation by publicists and marketing folk wondering what BP should do to save their brand from @BPGlobalPR. First of all, who cares? Second of all, what kind of business are you in? I’m trashing a company that is literally trashing the ocean, and these idiots are trying to figure out how to protect that company?….
Do you want to know what BP should do about me? Do you want to know what their PR strategy should be? They should fire everyone in their joke of a PR department, starting with all-star Anne Womack-Kolto and focus on actually fixing the problems at hand. Honestly, Cheney’s publicist? That’s too easy.
As a social media enthusiast, I have to agree with Stick. If you want to manage your PR online, trying to destroy other people’s dissent only creates more dissent. Twitter should be used for crowdsourcing public opinion of your brand, the rapid dissemination of company news, and engaging with your audience. One look at the real BP Twitter Account reveals one reply, and several RTs of tweets from government response initiatives, but no conversation. No outreach. No attempts to answer the angry or comfort the afflicted. BP is missing an opportunity here to polish their public image here simply by being transparent. People cry out because they want to be heard. If BP’s Public Relations team really used their Twitter account to engage, even with only 11,000 followers- if they made those 11,000 followers feel like they were listening, then millions more would listen too.
If BP wants to turn the tide of Twitter rage, they need to engage. As it stands, their reputation (and our ocean) may be an oily mess for years to come.
HOW TO USE SOCIAL MEDIA FOR NETWORKING
In the video, Eric goes over how to use Social media as part of your sales pipeline.
Transcription
Hi it’s Eric McGehearty with Globe Runner SEO today and I wanted to talk to you a little bit about how to use social media for networking.Now, one thing I think is really critical is if you meet someone in person, how do you maximize that relationship? Social media is not just about online communication, it’s about developing relationships. So, here at Globe Runner SEO we actually offer social media training and we also offer social media sales training. I just wanted to show you a really brief overview of some of the concepts that a sales person could use for social media or a business owner could use their social media connections and how to maximize that relationship.
So let’s just go through them, I’ve drawn them out real quick, real, real simple. You meet someone in person. So, you meet, maybe you talk on the phone, maybe you meet them at a networking event, whatever it is. You meet, you connect, and generally for a business to business relationship I would recommend a LinkedIn connection. So you meet, connect, and then that’s going to lead you over here to communicate. So, meet, connect, communicate. Communicate through that LinkedIn connection, that’s going to lead them to your website, your blog, your twitter account, etc.
There are many, many more opportunities, maybe a Flickr account. All of those different opportunities to display your business, maybe a Powerpoint presentation on your LinkedIn account to display your concepts, what you do, and what you offer. So you meet, you connect, you communicate and now your potential understands what your business does and now they see you as more of a person because they get to read your background, your bio, your story and maybe see a link to your Facebook page and get to see your family a little bit.
They have now met you in person, they know a little bit about your background, and they know a little bit more about the proposition you are offering. Then you reach out to them again and your reconnect with them, hopefully in person again, or through online communication, email, etc. and eventually that will lead to a return be it a sale, a referral, a reputation build, or just an opportunity.
It could be a job opportunity, a business partnership or a business development opportunity.
So the general concept is that that first meeting, if it stays here, the odds of you guys maintaining that relationship are slim to none. If you can keep that relationship going and this process right here might be a process over a long period of time, but if you can keep that relationship going, through a social media connection, this is one of the best ways to stay up to date with your people.Now one thing that is great about once you’re connected on LinkedIn, if you are constantly updating your status with relevant, interesting information, then that status is going to feed out to all of your connections. So all of the people you meet in person are going to repeatedly see little notes from you and that is going to keep you on their minds. So when they do have a referral, they will remember you and not some other guy who didn’t connect with them. So that’s the value of social media, particularly in a networking situation. Really think about how to maximize these really big opportunities and they are really simple to do.
So if you’ve got your LinkedIn profile, make sure you have places to lead your potential customer to give them that info they need to have to understand your value proposition and then you can reconnect with them to lead to a sale, referral, reputation build, or business opportunity. Thanks so much, this was Eric McGehearty with Globe Runner SEO for more always visit our website at GlobeRunnerSEO.com. Thanks!
BLOGGING YOUR BRAND: ARE YOU POSTING ENOUGH?
Whenever I work with a company who complains that they don’t get enough traffic, my first question is “How often do you post?” Because if it’s not at least once a week, then you’re not posting enough. No one routinely checks websites that never change. If you establish a pattern of new content cropping up every week (more than that is even better), people will learn to check your blog more often, bringing you more traffic. Keep it somewhat unpredictable though, that way you keep your readers on their toes.
If you don’t know what to write, look through your inbox. Do you consistently get the same questions over and over about a particular product or service from your customers? Your blog is a perfect place to spotlight that with an informative and useful post. Take a look at your analytics: does one of your main keywords need a rankings boost? Create a blog post with optimized links and anchor text back to your website. If you have an interesting take on a current event related to your industry (i.e. a software company’s opinion on the iPad) that’s a great topic too. You have a lot to say, but you may not have considered blogging as a marketing/PR channel for your brand. That should change.
If you simply haven’t got the time each week to sit down and blog, consider writing a few posts in one sitting and then using your Content Management System (what you use to manage your self-hosted blog, but we’ll get to that) to schedule the posts and stagger out the days they actually publish. That way your readers keep coming back all month long for new content, even if it only took you one morning’s work. If you’re just not the writing type, consider an audio podcast or video blog/vlog. These mediums can be used to great effect and can easily go viral if the content behind them is solid. Get creative! Post consistently on your company blog and new visitors and potential clients are sure to come your way.
BLOGGING YOUR BRAND, PART 1: WHY BOTHER BLOGGING?
One of the easiest ways for your company to enter the social media sphere is through establishing and maintaining a company blog. This is an excellent communication channel between you and your customers, your investors, or the general public. In a rapidly shrinking world, thought leadership is the most important product you have. With a company blog, you control the tone, topics, and style of your company’s voice online in a way you can’t with a third-party site like Facebook or Twitter, an important consideration for image-conscious industries like law and finance.
While they require regular attention, don’t be intimidated by starting a company blog. A good post should be about 250 words, and in that short span of text you have opportunities for optimized links for SEO, viral content possibilities for Social Media, and new material for increased traffic. Blogging adds humanity to an otherwise stuffy, static corporate website, and generates goodwill toward your brand because readers connect with your company.
Google loves blogs. In an effort to provide users with the best search results Google will often rank blog posts and news articles higher, equating their time-sensitive nature with having the most relevant and up-to-date information. If you write more, Google will notice and index your site more often, improving your rankings. There are so many benefits to starting a blog that the effort to maintain it should only be a minor consideration. However, social media is a marriage, so be prepared to stick with your blog once you start.
This series will look at how you can start your corporate blog, but will also incorporate tips to improve current corporate blogs and hopefully answer some questions you might have about your own company blog. If you have a question you’d like covered, please feel free to contact us.
GEO-TARGETED SOCIAL MEDIA
If Twitter was the social media platform of 2009, Foursquare may very well be the social media platform of 2010. It hasn’t quite hit its tipping point yet, but I’m predicting that 2010 is going to be the year of geo-targeted social media.
What is geo-targeted social media?
When you use this new type of social media, it factors your current location into a social media platform. As with other platforms, you develop a network of friends, but in this situation, your location plays a large part in your interaction. The probable leader in this field, Foursquare, is primarily used on the iPhone or other smart phone device. Foursquare notes your current location, and then displays nearby businesses. You can then “check in” to those businesses, earning points and badges, especially if your friends have recently visited those locations as well.
You can use geo-targeted social media to develop a large network of friends who enjoy the same sort of location and activities. When you walk into a coffee shop, for instance, you can see which of your friends have been to this coffee shop recently. You can find out which visitors frequent the shop, even if they aren’t your friends — yet. You may learn that someone likes the same coffee shops, clubs, bars, etc., and request to become friends. If you are in a new city, you can look up nearby places recommended by your friends. You can even play games, such as treasure hunts, by going to different locations that your friends have marked or suggested. All and all, the concept is to utilize your location in your social interactions.
How does this relate to your business?
Using geo-targeted social media, businesses can set up different rewards or incentives for customers to come to their locations. Consider this scenario: A Foursquare user checks their account on their phone, and sees that your business is nearby. Then they notice that you’ve given them a special incentive to visit, be it an in-store discount or a badge on Foursquare or other geo-targeted platform. You’ve just plugged into their social life, and most likely gained a visitor. It’s exciting and fun for the user, and a great opportunity for businesses to interact directly with potential customers nearby!
TOP THREE SOCIAL MEDIA STRATEGIES FOR SMALL BUSINESS
Social media can be a valuable tool for your small business, if you make sure to develop a value proposition for your customer. People lead busy lives. Spending time on your business Facebook page is the last thing on their mind—unless they get some sort of value out of their interaction. If customers see that what you offer has real value, they will not only spend time on your site, but they will pass on your information to their friends.
Include Exclusive Offers
The most common and effective way to utilize social media is to provide valuable content, or to present special and exclusive offers to followers and fans. The more exclusive and immediate the offer, the more powerful! “Facebook fans can get a free coffee today only by mentioning this offer!” is a much stronger incentive than “We have a special running this month.” Your offer should immediately drive people to your store, be it your website or physical location, and encourage them to regularly check your updates on the social media platforms.
Provide Valuable Information
A second common tactic is the distribution of valuable information. For example, a home improvement store might regularly post “how to” and “do-it-yourself” tips. Globe Runner’s Twitter account frequently includes posts about technology news, as well as links to informative blog posts and videos that Globe Runner followers may find interesting. Providing valuable “insider” information can help to make you an authority on certain topics, especially in a specialty field, and can be very effective in generating referral business.
Organize Local Events
A third technique: If your business has a physical location, (i.e. a restaurant, coffee shop, bar, or even a retail store,) you can use social media profiles to organize live events, meet ups, or special happy hours. You can coordinate local events, as well as sponsor existing social media organizations or fan groups who are interested in your business’ subject matter. This can create loyalty among your existing customers, and serve as an incentive for them to mention your business or service to others.
These strategies can sometimes be used in conjunction with one another: you might organize a special event where there will be an exclusive offer, for example. The key to a successful social media campaign is to ensure that visitors to your site or social media page can clearly see the value you offer.
WHAT IS A PAGERANK?
Google updated their PageRank a few days ago, and I discovered that many of my sites had improved! This motivated me to talk a little bit about PageRank. Named after Larry Page, it’s the original metric that defines Google search algorithm. Google scores pages on a toolbar from zero to 10, separating all the real PageRank values of every page these 11 different ranges. This toolbar scale is not linear— it is logarithmic. A page with a toolbar PageRank of six does not have twice as much real PageRank as a page with a toolbar PageRank of 3: its real PageRank value would be much higher.
Though PageRank has nothing to do with relevance for a particular search query, and is not the only factor in ranking in competitive terms, it nevertheless plays a large part in site ranking today. To help you better understand PageRank, I’ve created this diagram that shows how it is determined. Calculating the amount of PageRank that is passed from one site to the next is fairly simple. Every page has an arbitrary PageRank of one. We’ll call this “link juice”. When one site page links to another, the original page passes 85% of its “link juice” to the second page. If linking to one page, it would pass on .85 of its “link juice”, but if it had two outgoing links, it would only pass .42 for each link. Obviously, a very strong page that had many incoming links could have a very high link score, and when it gave a link away, that new link would be very valuable. So, you could have a page with a link score of 100 that had three links to other pages on the web, and each of those links would be worth roughly 28 points. As you can see, this link is significantly more valuable than a link from a brand new page worth just .85. Google calculates a site’s PageRank by adding up all its “link juice”, and by representing that with a number between one and 10and calling that –PageRank!
As you might imagine, it’s exponentially more difficult to achieve each PageRank score. You’d need roughly six times more “link juice” to receive a PageRank of four than you would for a PageRank of three.
TIPS FOR USING LINKEDIN FOR SEO
For a long time I have been telling clients and friends to use LinkedIn to get an easy free link to their website. But now it looks link LinkedIn added no-follow tags to their links; I still think it is a good idea to put the links on your public profile even if they don’t do much for SEO anymore. See the video for the full story.
Transcription
Hi! This is Eric with Globe Runner SEO. I was about to do this great video about how to put links on your LinkedIn profile, and I still think it’s very important, but this is really breaking news, to me at least, LinkedIn has now put no follow tags on their profile links, which is a brand new thing. So, let me show you what I’m talking about. This is a good chance for me to talk about no-follow tags in general.
So, a no follow tag, you’ll find it in the code of a website, and it’s after a link, so you can see on my profile here, I’ve got these links that are outbound links to different websites that I own. BabySafeTravel.com is another company that I own and I wanted to put a link on there so that everyone that is connected to me on LinkedIn and viewed my public profile could go to my website. Just this last month, these were valid links that actually passed link juice, that actually promoted the page for BabySafeTravel.com, and gave it some link juice. I just found out that LinkedIn, probably with their connection with Twitter, have added no follow tags. I have a tool here that shows no follows, it highlights them in pink. You can see that now we have no follow tags added to those links on the page. I’ll just go ahead and click over to Twitter, to show you guys Twitter and you can see that Twitter does the same thing. Here are the links inside Twitter, and they have no follow tags on all of the links on their page.
So, I will go ahead and show you how to put these links in your profile because I think it’s important to have them, but now that they have no follow tags, they are not going to pass link juice or boost your SEO, but you will get traffic if you have a lot of connections. People will look at your profile and follow it to your website. The links go right here under “website,” you can edit them and add them here, and you can add up to three. The way to make them public is by going under “accounts and settings,” and scroll down to “public profile,” and right here you get to pick what you want to be public and what you do not. So, I want everything public on mine but you may not want any past positions or things such as that public. Here is the important part, “website”, you want to make sure that is checked and that those links to your website are in the public version so that everyone can see websites that you are associated with. If you are a company owner, I highly recommend that you get all of those employees to put your company on there. You don’t just want them to say “my company,” it’s much better to get them to actually use the name of the company. To do that, I will just show you one more thing. If you look at these links right here, you can say “edit,” and I will go ahead and edit BabySafeTravel.com, and I want to make sure that it says BabySafeTravel.com or GlobeRunnerSEO.com, NOT “my company.” Simply using “my company” doesn’t give the user any information. Select “other,” then type in the company name. This way, people know what website they are going to and what they are going to be looking at. It’s a valuable thing to do whether it passes link juice or not.
I will show you on BabySafeTravel.com for instance, we use no follow tags on some of our links. No follow tags were created to stop spammers from spamming comment boxes and things of that nature. It’s something to think about when you want to use them and when you don’t want to use them. When you are gathering links on the web, you can look inside the code and find the no follow tags. Let’s see if we can’t find these tags on LinkedIn. I’m going to view my public profile, then I’m going to view source.
This may take me a bit to find but let’s see what we can do. What you need to do is scroll down until you find your websites. Here are the links to my websites and it says “ref = no follow,” and that makes it a no follow link. Although it is a valid link, Google will not actually count that as a valid link and pass link juice through it for SEO purposes. No follow tags are a great thing to know about for this reason. Thanks so much for your time, we will come back and do some more great tips for SEO soon!
Please follow us and leave us your comments, we would love to hear from you! Thanks again, this was Eric from Globe Runner Search Engine Optimization.