Questions to Ask an SEO Agency Before You Hire
Most businesses don’t realize they’ve hired the wrong SEO agency until months of budget are gone and nothing has moved. Rankings are flat. Traffic is stagnant. The monthly report is full of charts that don’t connect to revenue.
SEO is a long-term investment, and switching agencies mid-stream costs time, money, and momentum. That’s why the evaluation process matters so much before you sign anything.
This guide gives you a practical framework for how to choose an SEO agency with confidence, covering what to look for, the right questions to ask, and the red flags that should stop you cold.
What to Look for in an SEO Agency
Not every agency that calls itself an SEO firm is actually equipped to move the needle for your business. Here’s what to look for in an SEO agency during your evaluation:
- Verifiable results, not just logo walls. Any agency can display brand logos on a website. Ask for specific results, the strategy behind them, and a timeline. If they can’t walk you through a real example, that’s a problem.
- Transparency in process and reporting. You should always know what’s being done, why it’s being done, and how it’s performing. Vague monthly reports are a warning sign.
- A fit for your business type. B2B SEO, B2C SEO, local SEO, and national SEO are different disciplines. Make sure the agency has experience with businesses that look like yours.
- Current expertise, not just traditional SEO. Search has changed. The agency you hire should have a clear strategy for both traditional rankings and visibility in AI-generated search results.
- A real team behind the pitch. Know who will actually work on your account. A polished sales team backed by junior offshore contractors isn’t the partnership you’re paying for.
A strong agency can speak to results they’ve driven in your industry. If they can’t point to anything relevant, that’s worth noting.
Does the Agency Understand AI Search?
Google isn’t the only place people find businesses anymore. ChatGPT, Perplexity, Gemini, and Google’s AI Overviews are reshaping the way buyers access information. When someone asks an AI tool about the best vendor in your category, your brand either shows up in that answer or it doesn’t.
An agency that only optimizes for traditional search results is already working with an incomplete picture. Generative Engine Optimization (GEO) is the practice of ensuring your brand is cited and referenced in AI-generated answers, not just ranked on a list of blue links.
When evaluating an agency, ask:
- Do they understand the difference between traditional SEO and AI Optimization?
- Can they explain how AI models decide which sources to cite?
- Do they have a strategy for earning brand mentions in AI-generated results?
- How are they measuring your AI search footprint alongside traditional rankings?
At Globe Runner, we built BrandVisibility.ai specifically to answer that last question. It’s a proprietary tool that measures how and where your brand appears in AI-generated search results, giving you real data instead of guesswork. Most agencies are still treating AI search as a future problem. We’re tracking it for our clients right now.
Traditional SEO tells you where you rank on Google. AI Optimization tells you whether your brand appears when AI tools answer the questions your customers ask.
What to Ask During the Evaluation Process
Use these questions to ask an SEO agency as a filter — the right partner will welcome every one of them. A weak one will dodge them or give you rehearsed non-answers.
- How do you approach keyword research, and what tools do you use?
- Who will be working on my account day-to-day?
- How do you report progress, and how often? Ask to see a sample report.
- What KPIs do you track beyond rankings? Traffic, conversions, and revenue impact should be part of the conversation.
- How do you stay current with algorithm updates and AI search changes?
- Can you show results you’ve achieved for a business like mine?
- What does success look like at 3 months, 6 months, and 12 months?
- Do you offer AI Optimization, and how do you measure it?
- What tools do you use to track visibility in AI-generated search results?
Pay attention to how they respond, not just what they say. Confident, specific answers signal experience. Vague language or deflection signals you may be getting sold a service they don’t fully understand.
SEO Agency Red Flags to Watch Out For
Knowing what to look for in an SEO agency also means knowing what to walk away from. These are the biggest SEO agency red flags:
- Guaranteed #1 rankings. No one can promise a specific ranking. Google doesn’t work that way, and any agency claiming otherwise is misleading you.
- Vague deliverables. “We’ll improve your SEO” is not a strategy. You should receive a clear scope of work with defined activities and timelines.
- No access to your own data. You should always own and have direct access to your Google Analytics, Google Search Console, and any reporting dashboards. An agency that controls your data controls your leverage.
- Tactics they won’t explain. Good SEO is not a black box. If an agency won’t walk you through their methodology, assume the reason isn’t flattering.
- Lock-in contracts with no performance accountability. Long contracts aren’t inherently bad, but there should be defined benchmarks and a clear path to exit if performance falls short.
- Pricing that seems too good. Unusually low rates often signal low-quality link schemes, outdated tactics, or work being outsourced to vendors who don’t understand your market.
- No mention of AI search. If you go through an entire pitch and the agency never brings up AI Overviews, GEO, or how they’re thinking about generative search, they’re behind. This isn’t a future consideration anymore.
What the Hiring Process Should Actually Look Like
A strong agency doesn’t just send you a proposal and wait. Here’s what a well-run process looks like when hiring an SEO company:
- Discovery call before the proposal. The agency should want to understand your business, goals, competitive landscape, and current performance before recommending anything.
- A site audit before you sign. Any credible agency should be willing to do at least a high-level audit of your current site. This shows they’ve done their homework and helps set realistic expectations.
- Strategic thinking, not just a task list. You want to see that they understand the “why” behind their recommendations, not just a checklist of deliverables.
- They bring up AI search without being prompted. A forward-thinking agency raises the topic on its own. If you have to ask about it, they’re probably playing catch-up.
The sales process is a preview of the working relationship. If communication is slow, vague, or hard to follow before the contract is signed, it won’t improve after.
Why the Right Agency Pays for Itself
A bad SEO hire doesn’t just waste money. It can take months to reverse the damage from poor practices, and the opportunity cost of flat organic growth compounds over time.
The right partner builds visibility that grows on its own. Organic traffic isn’t a one-time campaign. Done well, it becomes a compounding asset. A well-optimized page can generate leads for years without ongoing paid spend.
With AI search now influencing buying decisions before a user ever clicks a link, AI Optimization is part of that asset. Brands that appear in AI-generated answers are reaching buyers earlier in the research process, before they’ve started comparing options.
Globe Runner’s approach combines traditional SEO fundamentals with AI Optimization and BrandVisibility.ai-powered measurement. You get a clear picture of where you stand, what’s being done, and what it’s producing.
Ready to see where your brand stands in AI search? Request a free audit, and we’ll show you what you’re working with.
Frequently Asked Questions
How long does SEO take to show results?
Most businesses see meaningful movement within 3 to 6 months, with stronger results building over 12 months and beyond. SEO is cumulative. The longer you invest in it consistently, the more durable the results become.
What’s the difference between SEO and AI Optimization?
Traditional SEO focuses on ranking your website in search engine results pages (SERPs). AI Optimization, also called Generative Engine Optimization (GEO), focuses on ensuring your brand is cited and referenced in answers generated by AI tools such as ChatGPT, Perplexity, and Google’s AI Overviews. Both matter. Increasingly, buyers are starting their research in AI tools rather than search engines.
How much should I pay for SEO services?
Quality SEO for a mid-sized business typically ranges from $2,500 to $10,000 per month, depending on market competitiveness, the scope of services, and whether AI Optimization is included. Be cautious of pricing well below that range. Unusually low rates are a reliable signal that something important is being cut.
What makes Globe Runner different from other SEO agencies?
A few things set us apart. We built BrandVisibility.ai, a proprietary tool for measuring brand visibility in AI-generated search results, because we saw this shift coming before most agencies were paying attention. We combine that with deep technical SEO, content strategy, and a reporting structure that ties everything back to business outcomes rather than vanity metrics.
How do I know if my SEO agency is actually working?
You should see consistent movement in organic traffic, keyword rankings, and conversions tied to organic sessions. A good agency shows you the data behind those numbers, explains what’s driving changes, and connects SEO performance to pipeline and revenue. If your monthly report is just a rankings table with no context, ask for more.
What is Generative Engine Optimization (GEO)?
GEO is the practice of optimizing your content, brand authority, and digital footprint so that AI tools reference your brand when generating answers. Where traditional SEO earns you a spot on a results page, GEO earns you a mention inside the answer itself. As more buyers turn to AI tools for research, GEO is becoming a critical part of any complete SEO strategy.
The Ultimate B2B Content Marketing Strategy Guide
All businesses use content in their marketing in one form or another. But how much thought and effort do you devote to the strategy behind the content you use to market your business to the companies who are your potential customers? It isn’t an accident that companies with a well-executed content strategy enjoy significantly improved results in B2B marketing than those that don’t have a strategy. In fact, 62% of B2B organizations that enjoy the most success with content marketing report they have a documented strategy. Below, we explore how to develop a B2B content marketing strategy that will help your business achieve success.
Why Content Marketing is Important for B2B
Did you know that, on average, 47% of B2B buyers report that they engage with three to five pieces of content from a company before engaging with a salesperson? And 60% of people decide to investigate a product after reading about it?
B2B content marketing is vital for businesses because it educates and informs target audiences, positioning them as industry experts and building trust. By providing valuable insights and addressing pain points, content marketing supports longer B2B sales cycles by nurturing leads and guiding them through the buyer’s journey. Additionally, it offers a high return on investment compared to other marketing channels, as it can attract organic traffic, generate leads, and drive sales over time. Evergreen content, which remains relevant and valuable for extended periods, further contributes to long-term benefits, such as increased brand visibility and thought leadership.
B2B Content Types
What types of content do B2B marketers use most often, and why?
Blog Posts
Blog posts are short-form articles that share insights, industry news, and thought leadership. They typically range from 500 to 1500 words. Blog posts can improve your search engine rankings, build brand awareness, nurture leads, and drive traffic to your website.
Whitepapers and Ebooks
Whitepapers and ebooks are long-form content pieces that provide in-depth analysis and expert insights on a specific topic. They often exceed 10 pages or contain more than 2,500 words. These formats can position your brand as a thought leader, generate high-quality leads, and build trust and credibility.
Case Studies
Case studies showcase how your product or service has helped clients achieve their goals. They are story-based content that highlights a specific customer’s success. Case studies can build trust and credibility, convince potential customers, and generate leads and sales.
Webinars
Webinars are live or pre-recorded online events that deliver presentations and discussions on a specific topic. They engage your audience, generate leads and sales, and build relationships with customers and prospects.
Infographics
Infographics are visual representations of data that combine text, images, and charts to make complex information easy to understand. They can improve content engagement, boost social media shares, improve SEO by garnering backlinks, and increase website traffic.
Videos and Podcasts
Videos and podcasts share information and stories in an audio or video format. They can be short or long-form. These formats can improve brand awareness, engage your audience, drive traffic to your website, and generate leads and sales.
Key Elements of a B2B Content Marketing Strategy
A successful B2B content marketing strategy will incorporate these elements:
Clear Goals and KPIs
Define what you want to achieve with your content marketing. Are you aiming for brand awareness, lead generation, customer retention, or thought leadership? Having clear goals helps guide your strategy.
Identify the metrics that will help you measure your progress toward those goals. Some common B2B KPIs include increased leads, website traffic, conversion rates, and social media engagement. For email campaigns, look for increases in opens and click-through rates. You can also measure increases in backlinks to your website. You will ultimately want to keep tabs on your expenditures for your content strategy so you can measure your returns on your investment (ROI).
Target Audience Research
A successful B2B content strategy should identify your target audience(s) with as much detail as possible. A helpful way to do this is to develop buyer personas.
Buyer personas are semi-fictional representations of your ideal customer, based on market research and real data. They help you understand your target audience’s demographics, motivations, pain points, and buying behaviors. By creating detailed buyer personas, you can tailor your marketing and sales efforts to resonate with specific customer segments, increasing engagement and conversions.
AI tools now make it possible to quickly analyze CRM data and find patterns in customer behavior, demographics, and purchase history. This can help divide audiences into segments and create more accurate buyer personas. There are also AI-powered generators that create detailed buyer personas based on the data you provide. Tools with natural language processing (NLP) capabilities can analyze customer feedback, reviews, and other communications to find common themes and attitudes, which can also shape buyer personas and content.
Include in your personas the types of content your audiences consume and what platform(s) they use. This will help tailor your content to their needs.
Competitive Analysis
Analyzing your competitors can also help inform your B2B content marketing strategy.
Benchmark your business’s performance against your competitors by assessing various metrics, such as market share, revenue growth, customer satisfaction, product quality, and pricing.
Benchmarking helps you better understand your market position, determining where your business stands in relation to its competitors. You can also pinpoint weaknesses and areas where you can optimize your processes and strategies. You may discover competitors’ innovative approaches and strategies that you will want to adopt. You can establish appropriate
benchmarks to strive for and measure your progress and use data-driven insights to make strategic choices that will help you stay competitive.
Content Planning for All Stages of the Marketing Funnel
Plan your content for the stages of the funnel: awareness, consideration, and decision.
- Awareness Stage: Create content that attracts your target audience and builds brand awareness. This includes blog posts, social media content, infographics, and videos.
- Consideration Stage: Provide valuable information and resources to help your audience make informed decisions. This includes case studies, whitepapers, ebooks, and webinars.
- Decision Stage: Offer personalized content and calls to action to guide prospects towards a purchase. This includes product demos, pricing information, and testimonials.
Distribution and Promotion Strategy
A robust B2B content marketing distribution and promotion strategy is essential to maximize the impact of your content. First, leverage your owned channels, such as your website and blog. Optimize your content for search engines (SEO) to attract organic traffic. Create a content calendar to ensure consistent posting and strategically distribute content across different channels.
Second, utilize social media platforms like LinkedIn, Twitter, and relevant industry-specific groups to share your content and engage with your target audience. Share valuable insights, join discussions, and participate in relevant communities. Additionally, consider paid advertising on social media platforms to reach a wider audience and drive traffic to your content.
Third, email marketing is a powerful tool for nurturing leads and promoting content. Segment your email list based on interests and behaviors to deliver targeted content. Create compelling subject lines and engaging email content to encourage opens and clicks. Finally, explore content syndication opportunities with industry publications and websites to reach a larger audience and gain valuable backlinks. By implementing these strategies, you can effectively distribute and promote your B2B content, generating leads, building brand awareness, and driving business growth.
Measuring and Optimizing Performance
To effectively measure and optimize the performance of a B2B content marketing strategy, it’s crucial to track key metrics and analyze the data to identify areas for improvement. Start by setting clear goals and KPIs aligned with your overall business objectives. These might include increasing website traffic, generating leads, improving brand awareness, or driving sales.
Once you’ve established your goals, use analytics tools to track the performance of your content. Monitor website traffic, engagement metrics (likes, shares, comments), conversion rates, and lead generation. Pay attention to which content pieces are resonating with your audience and which ones are falling flat. Use this information to identify trends and make data-driven decisions.
To optimize your strategy, consider A/B testing different content formats, headlines, and calls to action. This will help you determine what works best with your target audience. Additionally, analyze your competitor’s content marketing strategies to identify opportunities for improvement. Stay up-to-date with industry trends and adapt your approach as needed. By continuously monitoring, analyzing, and optimizing your content marketing efforts, you can maximize your ROI and achieve your business goals.
B2B Content Marketing Best Practices
Focus on Education Over Promotion
Instead of directly pitching your products or services, prioritize providing valuable information to your target audience. This approach positions your brand as a trusted advisor, rather than a pushy salesperson. Offering helpful content helps you attract the right audience–those who are actively seeking solutions for their pain points. Strong, helpful content also provides value which helps build trust and nurture relationships. When you consistently deliver high-quality information, your audience will perceive you as a reliable source they want to come back to.
Create In-Depth, Data-Driven Content
High-quality, data-driven content establishes your brand as an industry authority. By providing detailed insights and actionable advice, you can solve problems for your audience, demonstrate your expertise in your field, and, because search engines favor high-quality content, you can improve your website’s search engine rankings.
Optimize for Search Engines
Search engine optimization (SEO) helps your content appear higher in search engine results, driving organic traffic to your website and generating more leads. By optimizing your content, you increase visibility, making your content easily discoverable by potential customers. By using relevant keywords, you can attract people who are actively searching for your products or services.
Repurpose Content Across Channels
Repurposing content allows you to maximize the value of your content by sharing it across multiple channels. This allows you to reach a wider audience, improve engagement, and save time and resources.
Leverage User-Generated Content
User-generated content (UGC) is content created by your customers. By sharing UGC, you can foster community and interaction with your brand and increase credibility. Positive UGC can also help improve or repair your brand’s reputation.
Collaborate with Industry Experts
Collaborating with industry experts can help you reach a wider audience and establish your brand as a thought leader. By collaborating with experts, you can introduce your brand to new audiences, enhance credibility, and create high-quality content that resonates with your audience.
Building a B2B Content Strategy Framework
When undertaking a new content strategy, deploy a strategic framework for best results.
Define Goals and Objectives
A robust content strategy begins with clearly defined goals and objectives. These should be specific, measurable, achievable, relevant, and time-bound (SMART). Goals might include increasing brand awareness, generating leads, or boosting sales. Objectives might involve specific actions, such as publishing a certain number of blog posts per month or achieving a specific social media engagement rate.
Create Buyer Personas
We’ve already touched on buyer personas so you understand how important they are. Spending the time to create accurate buyer personas ensures your content resonates and drives conversions.
Map Content to Buyer’s Journey
The buyer’s journey outlines the stages a customer goes through before making a purchase. Mapping content to each stage is crucial. At the awareness stage, you might provide informative blog posts or webinars. In the consideration stage, case studies and whitepapers can be effective. Finally, at the decision stage, product demos and personalized content can seal the deal.
Develop Editorial Calendar
An editorial calendar is a roadmap for your content creation process. It outlines topics, publication dates, and who is responsible for each piece. It also helps you maintain consistency and ensures timely content delivery. A well-structured calendar prevents last-minute rushes and ensures a steady flow of high-quality content.
Establish Workflow and Processes
Efficient workflows and processes streamline content creation. This includes steps like topic ideation, research, writing, editing, design, and publishing. Clearly defined roles and responsibilities, along with effective communication, are essential for smooth collaboration. A well-established workflow minimizes bottlenecks and delays.
Plan for Content Distribution
Effective content distribution is key to reaching your target audience. This involves identifying the most suitable channels, such as social media, email marketing, and content syndication. A well-executed distribution strategy ensures your content reaches the right people at the right time. It’s important to track the performance of your content across different channels to measure its impact and make necessary adjustments.
B2B Content Marketing Services
Globe Runner offers these B2B content marketing services to help your business achieve its goals.
Content Strategy Development: This involves creating a comprehensive plan for your content marketing efforts. It includes defining your target audience, setting clear goals, and outlining the types of content you’ll produce.
Content Creation and Production: This service focuses on creating high-quality content that aligns with your strategy. It may include blog posts, articles, whitepapers, case studies, infographics, and videos.
SEO and Keyword Research: This service helps your content rank higher in search engine results. It involves identifying relevant keywords and optimizing your content to improve its visibility.
Content Distribution and Promotion: This service ensures your content reaches your target audience. It involves sharing your content on social media, email marketing, and other relevant channels.
Performance Tracking and Reporting: This service helps you measure the effectiveness of your content marketing efforts. It involves tracking key metrics such as website traffic, engagement, and conversions.
Content Optimization: This service helps you improve the performance of your existing content. It may involve updating old content, adding new keywords, or improving the overall user experience.
Partner with Globe Runner to Elevate Your B2B Content Marketing
A well-executed strategy ensures your content aligns with your business goals, reaches the right audience at the right time, and delivers measurable results. To achieve real success with B2B marketing, it pays to have a well developed content strategy and a solid partner to execute that strategy.
Ready to elevate your brand and grow your B2B business with compelling content? You can choose all or a selection of Globe Runner’s B2B content marketing services to propel your company to the next level! Schedule a consultation today to get started.
How to Come Up With Irresistible Topics For Your Content Marketing
Blog posts that make headlines. Viral social media posts. Web series watched at breakneck rates. That’s the power of well-curated content marketing.
But it’s not enough to have Pulitzer Prize-worthy copy and National Geographic-style imagery. Truly tempting content often begins with one thing: topics that are relevant to your target audience.
Choosing the right topics for your content marketing efforts is part art, part science, and these trade secrets are just the boost yours needs to start improving their ROI.
1. Talk about the topical.
You don’t want to talk about trends exclusively, but if there’s a relevant breakout story that’s even semi-related to your brand, it’s worth talking about while it’s timely.
One free tool that will give you endless easy-to-use data is Google Trends. Whether you want to explore the topics that are breaking the internet that week, or search for something related to your business, this is the place to start.
The very top section allows you to enter a search term or topic you’re interested in. From there you can scroll to the bottom of the page to see related topics that might be more niche and of interest to your readership.
You can keep scrolling down the trends.google.com homepage to see recent stories and trends the internet is already consuming.
Just make sure to exercise all possible channels to help disseminate your high competition topics. We’re talking paid advertising, influencer partnerships, and content with high production value.
2. Get niche.
In the same way, long-tail keywords can help you zero in on topics your target audience is searching for, niche topics that are less competitive tend to yield higher results.
Let’s take content marketing vs influencer marketing as an example. The former is a household name – one that established businesses know they must use in order to stay relevant. However, influencer marketing is an emerging frontier where social media brand ambassadors are just beginning to establish themselves.
Point is, choosing to write about a topic that’s hugely relevant for your brand or industry, even if it’s not well-known yet, can put you at the forefront of thought leadership and bring in loads of new subscribers.
3. Pick network-specific topics.
Whether throwing your hat in the meme ring or comparing terminology used on different social media platforms, make sure to keep where you plan to share your content top of mind and create accordingly.
You can also promote the content differently on various networks for a cross-channel attention grab.
4. Repurpose once-popular content.
Don’t reinvent the wheel. If you had a once off-the-charts piece of content that has since gone dormant, you can likely revive it with newer, more engaging topic phrases.
Whether you republish it on your own site or send it to affiliate sites to remarket it to different audiences, it’s a great way to make your content marketing do double duty without putting in a lot of extra hours.
5. Use content marketing tools.
Remember that you never have to do it all on your own. There are plenty of content marketing tools available to you at low to no cost.
Paid versions give you invaluable insights to see what your audience is searching for, the channels they’re using to find it, and how the search volumes compare over time.
Remember that what you’re not writing about, your competition probably is. Staying ahead of the curve – or at least following along its trajectory- is the best way to ensure your content marketing topics are timely and click-worthy.
Need some help putting pen to paper? Let us do the legwork for you!
6 WAYS TO WOW YOUR BOSS WITH LITTLE-KNOWN GOOGLE DRIVE TRICKS
We’ve come a long way since the days when one false stroke of the typewriter key would render a document unusable. Now we can access entire presentations from any device, translate them into a completely different language, and see the changes in real-time, all without ever worrying about hitting the save button.
It’s the Googleverse. We’re just living in it.
Think you know your way around Google Drive? Chances are you haven’t even scratched the surface. Ahead are a small handful of underutilized and overlooked capabilities that could reconfigure your workday. Even two or three off this list will be enough to seriously impress the boss and boost your productivity.
1. Dictate your next report.
Whether you critically injured your hand or simply want to work while you meal prep for the week, Google Docs can receive full dictation down to the last comma. Seriously. It puts Siri to shame. A quick visit to the voice-commands guide will get you up and running with fine point proficiency. Plus, it renders spell check virtually unnecessary. (Though we always recommend a final read-through.)
2. Scan and upload files.
Did you know your Android phone doubles as a scanner? Save yourself a trip to the office by taking a photo of the document you want to scan directly from Google Drive. You can later edit the PDF without ever leaving the platform (take that Adobe!). Once uploaded, simply right click on the PDF or image and it’ll open up in an editable converted Google Doc.
3. Translate documents and drawings.
International collaboration just got a whole lot easier. Google speaks hundreds of languages and can easily translate entire documents from one tongue to another save for a few minor grammatical issues. Download the translate app and you can also interpret handwritten words, phrases, or symbols.
4. Create and embed a QR code.
Whether you want to amplify your ads, supercharge your invoices, or give your events a virtual boost, QR codes are the way to go. To identify a specific user or locate important info that won’t fit in an excel-sized cell use Google’s free QR code generator. It’s a simple piece of script that only needs the specific cell you’re referencing to be added. Conversely, you can also create a QR code in other free online generators that links to a Google Doc or Spreadsheet you want coworkers or clients to have access to.
5. Host a virtual Q&A during your presentation.
Select the ‘present with audience q&a’ feature from your drop-down menu and onlookers can submit questions and comments as you go through each slide. All they need is the link which can be easily shared in advance of your presentation.
6. Enhance your suite with extensions and add-ons.
Though Google Drive may seem all-powerful we all get by with a little help from our friends. In this case, there’s an entire industry of apps, add-ons, and extensions to support your work together. One aptly-named Drive Companion creates a desktop application that can easily access files in windows that won’t disrupt your flow. Some others we like are Grammarly, which auto-magically reviews anything you write, alerting you to misspellings and possible grammar issues. We also couldn’t work from home effectively without docu-sign. It allows you to upload and virtually sign a set number of documents each month. You can even save your version and email back to the recipient all within the site.
But the fun doesn’t stop there. You could get a veritable masters degree in Google Drive with all its productive pit stops. Although, there’s something beautiful about the a la carte method, too. Really, it’s not a matter of whether Google Drive can help you navigate your workflow, but how.
Want us to lead your journey through Google Drive? There’s no app for it (yet), but feel free to make contact the old fashioned way.
6 SIGNS YOU NEED A FULL-SERVICE AGENCY
Over the years, our full-service marketing agency has seen a lot of good businesses suffer from bad marketing. Their products are top-of-the-line, their services are the best in the biz, and their customers are wildly happy. Problem is, no one knows about them.
How can it be that a company who performs so well in every other respect struggles to get their name out?
Simple. They don’t have the in-house digital marketing abilities they need to stay competitive. Not that we’re blaming them. Most companies are rightfully focused on the core of their business. They may not have the time or staff to help with anything that feels ‘extraneous.’
But a myriad of SEO algorithm updates, social media changes, and digital marketing trends power our modern day marketplace. Successful businesses, small and large, must have a command of the digital landscape or get left in the dust.
Have you been considering making a change to your marketing strategy in the New Year? See if any of these following scenarios sound familiar. Any one of them could be an indication it’s time to hire a full-service agency.
1. Your freelance staff can’t keep up. There’s no shortage of independent contractors available for hire. While using them as a temporary stopgap may make sense for a time, there eventually comes a point when even they can’t take your business to the next level. They may become overwhelmed with the work and unable to educate themselves on important industry updates at the same time. For that, you need a digital agency who’s already rocketed ahead of the curve, anticipating changes and making adjustments before updates negatively impact your brand.
2. You don’t have the budget for a full-time marketing department. Between benefits, payroll taxes, and training or relocation expenses even a one-person department can cost you a fortune. You also have to spend valuable time and energy onboarding and risk disrupting your team’s established dynamic. When you work with an SEO agency, you get all the benefits of a fully-fledged department without any of the expenses or complexities.
3. You’re feeling creatively uninspired. It takes a lot of mental reserves to consistently supply the kind of compelling content that increases your web traffic and conversions. If you’re already leaving the office every day mentally drained, attempting to create a campaign in your beleaguered state could actually hurt your brand’s reputation. An agency is a cornucopia of creativity with naturally clever marketers who all feed off one another’s ideas. It’s an environment that encourages and cultivates creativity in an ever-renewing cycle.
4. Your core business needs some extra attention. Most folks start a business because they’re really good at a particular job. Neglecting this foundation in order to try and create mediocre marketing materials is likely to cause a collapse. Leaving this role in the capable hands of a full-service digital marketing agency ensures you’re able to concentrate on the core of what makes your brand so great.
5. Your branding isn’t consistent. You only have one chance to make a first impression. These days, that first impression is happening online more and more. If a prospective customer is getting conflicting messages when they research your brand, they’re likely to find someone for the job. By contrast, a marketing or advertising agency will make sure you’re represented professionally and consistently across all applicable social media platforms and online channels.
6. Your business is rapidly expanding. Whether your brand has just landed a huge account or you’re poised for a huge expansion, you’ll need to scale your marketing deliverables to keep up. If you’re looking to grow your business but aren’t sure how, try working with a full-service digital agency who can improve your Google ranking with high-powered online advertising campaigns, masterful content marketing, and more!
Does one or more of these ring true from your business? Time to make contact, and expand your brand.
TALKING TESTIMONIALS: WHY THEY’RE IMPORTANT AND HOW TO GET THEM
Testimonials are like a 24-hour online marketing team who’s always working, but you never have to pay. Still, many small businesses make the costly error of leaving them off their website, not realizing the power of peer praise.
How effective are they? According to Nielsen research, “92% of people will trust a recommendation from a peer, and 70% of people will trust a recommendation from someone they don’t even know.”
Could customer testimonials be the key to increasing your conversion rates or generating more leads? Test these testimonial and content marketing tips to see for yourself!
Show off your Social Proof
Even if you’ve been marketing under a rock and haven’t heard the term “social proof,” you’ve probably already leveraged it to promote your products and services at some point.
Tech Crunch describes the phenomenon as, “the positive influence created when someone finds out that others are doing something. It’s also known as informational social influence…In other words, people are wired to learn from the actions of others, and this can be a huge driver of consumer behavior.”
Put simply, it’s word-of-mouth marketing at its most basic level.
Testimonials are a compelling form of social proof. Here are some others you might recognize (or use):
- Celebrities and social media influencers. Celebs have long heralded trends and helped solidify brands. But, thanks to social media, how we define celebrity is changing. From YouTube sensations to Instagram stars, there’s a new social sway afoot. Read more about cultivating influencer marketing strategies for your business.
- Crowds and masses. It’s an “all these people can’t be wrong, join us” mentality that’s been used by big brands from McDonalds (1 Billion Served) to record companies (Platinum status records).
- Friends and acquaintances. You, just like your customers, probably trust the opinions of people you know more than anyone else. Size those personal recommendations up against pretty much any digital marketing tactic and it’s no contest which will win out.
- Experts and industry leaders. Though you may not know them individually, experts like doctors are great for giving your brand more credibility. The same goes for anyone who is well known in your industry like a CEO or thought leader.
- Users and past customers. Here’s where testimonials really take off. Getting a vote of confidence from someone you’ve already worked with speaks volumes. This goes double if the recs come from someone “just like you.”
But how do you go about getting them? That’s our next point of discussion.
Gathering Testimonials
Ask for testimonials and you’ll receive. That is if you request them from the right folks in the right way.
You see, a random selection of customers just won’t do. You’ll need to be more strategic in your ask.
Start with clients or customers you’ve done business with recently. Get them while you’re fresh on their mind and they’re more likely to take the time to give you feedback about their experience. You can use a site like Survey Monkey or simply make your own using Google Forms.
You might also consider creating an email drip campaign that will go out to anyone with whom you’ve completed a sale or project. You can set it up to send a few follow-up reminders, but don’t flood their inbox with requests lest the become tone deaf to your email marketing entirely.
It’s always best if you reach out to customers that you worked with directly, but getting a marketable testimonial may require some probing.
Giving them the following parameters about what they saved and what they gained could help you solicit a more compelling response:
- Did you save/time money? How much, specifically?
- Were you able to gain leads/increase your sales/etc? By what percentage?
- What was the biggest benefit of working with us?
- What did you enjoy most about our brand? (e.g. : Customer service, finished product, speed of delivery, etc.)
Make sure you also collect pertinent info like name, title, location, the date of service, and if at all possible, a photo of the person giving the recommendation. It’ll help personalize the testimonial.
Working with a business? Include their logo as part of the praise.
Marketing Customer Testimonials
Once you’ve gathered your endorsements, time to have your marketing department (or digital marketing agency) show them off.
There’s technically no wrong way to display your customer accolades, but here are some avenues that will give it the most exposure.
1. Case studies. Customer case studies can be as in-depth or condensed as you like. Whether you pull some compelling stats or give readers the play-by-play, they’re great ways to showcase customer successes.
2. Video testimonials. Audio and video testimonials from happy clients are much more intimate than the written word. Just make sure you have a prepared interviewer and good editor on staff to make sure it translates on film.
3. Social media. It’s a big part of your online presence. Whether you upload that vid rec you just wrapped or simply post a candid photo with your product and heartfelt quote, this is a surefire way for your testimonial to gain traction.
4. Site sidebars. You never want an endorsement to be distracting. However, the sidebars of your blog reel (or really anywhere with ample white space) are great reminders to your increasing unique monthly visitors.
5. Individual pages of your website. You might consider giving your testimonials and case studies their own individual pages on your site. You can also add them to your products and services page, strategically placed near CTAs that urge a potential customer to commit.
Though features like Google Reviews and sites like Yelp are a great way to get eyes on your brand, you don’t have to wait for customers to submit a review on their own. Armed with the right ask and good implementation, you can take testimonials into your own hands!
Need some help marketing your hard-earned testimonials? We can help.
TIME MANAGEMENT APPS TO MAKE 2019 YOUR MOST PRODUCTIVE YEAR YET
Sometimes less is more. Except when it comes to time. In which case, more is always more. But just like money, time can’t be created. It simply has to be saved. And as a vital ingredient to any truly productive workday, an extra few hours here and there can accumulate into big bucks.
Searching for some tech tools to help you make 2019 your most productive to date? These new or updated time management apps can do just that.
1. Google Calendar. Ok, ok hear us out. No, it’s not new and has even been the staple of many scheduling platforms. However, the almighty Google Calendar has finally released an iPad app complete with iOS notifications. Alongside the widget is a drag and drop feature and a fresh, modern makeover to modernize this longtime favorite. We wouldn’t be surprised to see other third-party calendar applications step up their game to stay competitive.
2. Grammarly. Any successful digital marketing strategy requires consistent and compelling content marketing. From web copy and blog posts to social media profiles and press releases, words work to increase traffic and sell more. That is, provided you use them appropriately. Grammarly lets you spend less time editing your content and more time writing it. Download the app or extension for a built-in editor that will help ensure your spelling, punctuation, and, yes, overall grammar are by the book.
3. Linkio. Link building is integral to any effective SEO strategy. For the last two years, Linkio has been at the forefront of SEO project management – and for good reason. After all, how can you secure more links to your website if you can’t track your progress? Download Linkio to help you plan which sites to contact, give you the status of each at a glance, and even generate reports to tell you how effective your link building campaign is doing. It’s also perfect for multiple users, making it ideal for your entire team.
4. RescueTime. If time is money then RescueTime is worth its weight in gold. The internet is a black hole of distractions – distractions which can cost you big if not corralled. If you suspect you or your team is getting sidetracked, RescueTime can help you monitor and amend your unproductive online habits. Let it run in the background of your laptop or smartphone and it’ll track how long you spend in certain platforms, websites, or applications. Reports are generated at the end of each day to show you how you’ve been spending your time. Can’t seem to quit that mid-day Facebook scroll? The app also lets you block specific sites or apps based on parameters you set for yourself. Talk about self-discipline!
5. InTime. We don’t know about you, but commutes to our Dallas digital marketing agency are brutal in North Texas traffic. The InTime app aims to change all that. Now, you have the ability to set your alarm based on real time traffic flows so you’ll never again be late because of an incident. It’s especially helpful if you travel out of town for work a lot and are unfamiliar with the typical rush hour traffic patterns. Simply set the destination to your next appointment and it’ll calculate when it’s time to leave so that you arrive on time or early.
6. Universal Password Manager. Data breaches impacted some “765 million in the months of April, May and June alone”, according to USA Today. Even credit reporting agencies like Equifax had unprecedented hacks in 2017. All the literature warns to have different passwords for each account, passwords that are complex and varied in numbers, symbols, letters, and capitalization. But how is one to keep track of all the variations? And what application can possibly be safe enough to house such sensitive information? Universal Password Manager. Its encrypted database operates on multiple platforms, safely housing your usernames and passwords. It can even furnish you a specific password to keep you safe while logging in on public or shared devices.
If you’re really prioritizing your productivity this next year, consider hiring a digital marketing agency to handle all your SEO tactics. Make contact to see how we can help your business blow the lid off 2019.
FILTER BUBBLE
By and large, most folks enjoy feeling special. We want to be catered to, and we like to have unique, one-of-a-kind interactions with others. Many shopping and social media platforms have picked up on this phenomenon and have designed their websites and apps to give their users a “personalized experience.” By analyzing your browsing history and search queries, groups and businesses can often deduce the kinds of things that you like, dislike, are intrigued by, or scroll past without a second thought. And with every bit of data gathered, they get a little better at only showing you things that you want to see. Sounds great, right?
In today’s video, we’ll explain the downside to this constant personalization: when we only see internet articles, social media recommendations, and news reports that cater to our biases, our beliefs tend to calcify. Instead of our worldview being shaped by the constant reception of new information or ways of thinking, we simply exist in an echo chamber that reinforces what we already think is correct. This is known as the “Filter Bubble” phenomenon.
To fight the Filter Bubble, we must make a conscious effort to seek out perspectives that we either don’t understand or don’t agree with. Yes, doing so can be unpleasant or frustrating. But it’s also an important exercise for keeping your mind open to different ideas and opinions!
GOOGLE TRENDS REDESIGN + INSIGHTS FOR A PROFITABLE Q3
Marketers spend a significant portion of their working lives attempting to get inside the heads of consumers. What better way to peer into the minds of internet users than to review their search histories?
Whether we realize it or not, every query we plug into a search engine is like a digital diary of our thoughts, our wants, our curiosities. Businesses looking to harness this information need look no further than the Google Trends tool.
Its recent redesign focuses on ‘editorial data-based stories’ helping content concerned marketers tailor their blog topics, key in on keywords, and solidify their social media strategies by utilizing trending data from trillions of online searches.
The data explorer lets you see what users around the world are querying in real-time and overtime – for free. It’s like looking at key topics in Google’s search engine with a magnifying glass. Newer features also let you drill down and get granular, as though you were analyzing searches with a microscope.
What else should you know about the Google Trends update and how can you use it to improve your digital marketing strategy? That’s what we aim to unpack.
Redesign Features

It all starts with a search term. Type your topic of choice into the search bar at the top, and you’ll see four subcategories below. These drop-downs let you contextualize trends based on geographic location, timeframe, different industries, and, most notably, types of search.
Since Google’s algorithms, and search results, are so multi-faceted it makes sense to broaden yours beyond web links alone. The update allows you to also refine your exploration across verticals like videos, news, and images.
In addition to these, other standout feature updates include:
- Real-time trending search data denoted by the word ‘breakout’.
- Curated data stories courtesy of the Google News Lab team. (Plus real-world visualizations created by international newsroom designers.)
- Aggregated official Year in Search information for the last 17 years, showing how various topics have performed over time.
- Intensity mapping and info graphs for meaningful topic comparison.
Once you have the data, it’s time to put it to good use!
Best Ways to use Google Insights
Internet users have done the work of popularizing certain terms. Now, it’s your job to put them to use. Next time you sit down with your team to create or present a content strategy, make sure you leverage Google Insights and Trends to help you pique the interest of your target audience.
Some of the best ways we’ve found to make use of Google trends are:
- Optimizing your keywords for your PPC and online advertising campaigns.
- Creating content calendars and press releases that resonate.
- Marketing to potential customers based on what they’re searching for in their location.
- Researching which keywords have grown in popularity from year to year.
- Seeking out new audiences that resonate with your products and services.
- Visualizing your product with new photos that correspond to different markets.
- Utilizing the related topics section to create compelling video content based on searches.
Simply put, anyone with a Google account has access to this wealth of info, and businesses looking to increase their web traffic and conversions have found it to be an invaluable part of their marketing plans. The way we see it, as far as free tools go, this one is more than a passing trend.
Want some help analyzing Google Trends? We’ll help you strategize into the stratosphere!
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