HOW TO ADVERTISE ON SNAPCHAT
So this is a follow up from a previous blog. In it, I talked about how Snapchat was primed to IPO, and with it, open up the advertising floodgates. If you recall, Facebook and Twitter very much followed the same path. In the early days of Snapchat advertising, you had to create a campaign with a very prolific agency and it could cost you a lot of money.
Now, you have the creative freedom to use the self-serve tools they have rolled out. The standard Snapchat ad will be a vertical video that will run after a user watches a snap (or a few snaps) of the people they are following. After your video ad runs, which can have a maximum duration of 10 seconds, the user will have four potential calls to action.
The first one is to download a native app from the App Store or Google Play. The second one is to read an article that is relevant to the video they just watched. The next option would be a link to your website. And lastly, the fourth option would be for the user to watch a longer form video and have your video ad act as a teaser to the services your company can provide.
Now with the ease of use of the platform there comes some drawbacks from an advertisers point of view. Unlike YouTube, which offers both the ads that do not allow for the first 5 seconds to be skipped and full length ads that can not be skipped, Snapchat offers nothing of the sort. If they are not compelled after the first second or two, they can tap your ad and will skip right past it.
This is all very interesting and we at Globe Runner can’t wait to see how it develops. We are currently not running promoted Snapchat ad campaigns, but we are actively developing one for one of our clients and will keep you posted with results and good data.
SNAPCHAT
Snapchat. It’s the platform that started out misused but now has become arguably one of the most important social media platforms, especially if you want to reach Millennials aged 18 to 35.
They’re there. They’re using it. And they’re loving it. It went so well that it went public this year.
Why do we care? Because it’s time to get serious about a Snapchat strategy that works for your business. If you’re trying to reach that consumer base, Snapchat is the platform to be on.
Why are they there? Think about it for a second. It’s because of the ephemeral nature of the photo and video sharing that Snapchat allows users to do. It’s temporary, in the moment, and exciting.
It’s going to go away. There’s some limit to this photo experience and you need to be there to be involved with it. That’s what Snapchat’s all about.
When we’re thinking about developing a video strategy to go along with Snapchat, think about its use and how people are using it, and why they are there.
I think successful brands will be brands that embrace that concept, that live with it, and that grow with Snapchat.
With its recent IPO, there is a big opportunity for us to advertise. They have opened up the floodgates, allowing everybody to advertise on it just like Facebook did.
We’d love to help you start thinking about what your Snapchat strategy is going to be and how you’re going to capture your brand. We would love to help you share it with a user base who’s truly engaged and excited about being in the moment with you and your brand.
If you’d like help with that, please give us a call. Reach out to us. I look forward to chatting with you about it.
If you have any other questions that you’d like addressed in a future video, please leave them in the comments. I look forward to hearing from you.
PROGRESSIVE WEB APPS
What if you could take the functionality of an app and put it into a website? That’s what we call progressive web apps.
It’s a new technology, a new way of writing code, that allows you to install information on somebody’s phone through your website and give you a lot of the functionality that an app has.
Some of the pieces of functionality include my personal favorite, push notifications. Another one would be offline functionality.
You’re literally installing an app on their phone (with their permission, of course) without them downloading and installing an app.
From a conversion point of view, it’s a much easier conversion to get somebody to give you permission to send them coupons later than it is to get them to install an app right then and there.
You’re going to get a higher percentage of people to convert and install your progressive web app and allow your brand to stay top of mind on their device.
Now there are some limitations to progressive web apps. The biggest one is it’s not supported by Safari. You have to keep in mind that you’re going to develop a fantastic website that delivers on every aspect of a web experience for your customer.
It’s not an either/or, and that’s why we use the word progressive. It progressively gets better depending on which browser they’re using. If they’re using Chrome or Firefox, it’s going to go well, but it’s not going to do well on Safari.
If you’re interested in developing a progressive web app, let me know. I’d love to talk with you about it.
BING ADS
A lot of potential clients walk in my door and they’re missing huge traffic opportunities and massive potential return on investment. The reason is because they’re missing a Bing Ads strategy.
I’m a big proponent of Bing Ads. The reason being that I have clients that make amazing returns through their Bing Ads.
Back in the day, Bing did not have as good of an ad platform. Today, however, their platform has caught up and they represent almost 30% of the search market. That’s a huge amount of traffic that you’re missing if you’re not advertising on Bing.
Here’s the last point that I really want you to take home. Bing has a significantly skewed older audience. The reason for this is that Bing is the default on PC’s. Every PC that you buy, Bing will be the default search engine through Internet Explorer. It’s a Microsoft product.
Now, your older users are not changing their defaults as often. They’re just not as tech savvy. For that reason, you’re going to get a slightly older audience, and you’ll get buyers in that demographic.
We’ve had a lot of success with Bing Ads. I encourage you to try a Bing Ads strategy. If you’d like to know more about it, feel free to reach out to us and we can help set one up for you.
DETERMINING TARGET COST PER LEAD
How much is a lead worth? This is a question I get almost every day. The other question I get is, “How much is a lead going to cost me.” But I think that’s really irrelevant until you know what the lead is worth.
It’s actually very easy to figure out. I’ll just run through the math really quick. You take a business and you say, “What is your average customer value?”
Let’s give an example of business‑to‑business sale. Let’s say they a sell a $100,000 annual contract, or something like that. That’s the top‑line revenue. Then, you want to discount that and take out the cost of goods sold, and take the gross profit. That’s what’s left over.
Let’s just say its half, so $50,000 of gross profit is what a customer relationship is worth. There’s your number. That’s what we’re looking to get to. How do I make sure that I make that $50,000 back?
Then we look at what percentage of people do I close? What percentage of leads come in the door that actually signed a $100,000 contract and I make $50,000 on?
Just for easy numbers, let’s say it’s 10%. That leaves us with $5,000. A lead in that situation is worth $5,000. Now, that would mean that that lead would take 100% of your gross profit, so it’s not a good buy.
We usually discount that by half, and then you’d be doubling your money. If you want to be conservative, you discount it by half again because you’re thinking, “We want to make sure that we’re really getting 1 out of 10 quality leads.”
A lead in this scenario that I just gave would be worth $1,250 up to $2,500.
When you’re doing your numbers, they’re probably not as simple as the ones I just laid out. Look at what your customer value is. What’s your cost of goods sold? What percentage does your sales team actually close?
Then, discount it so you make a profit. Ultimately, you can come up with a fairly easy number that will inform you, “If I can get a lead for this amount of money, it’s a good deal.”
Then you can build all your marketing campaigns around that. You can look at your organic campaign. You can look at your paid campaign. You can look at your print ads. You can track leads from TV or radio. Examine all of your different funnels.
Make sure that you’re hitting or exceeding that target cost per lead that you’ve set for yourself in advance.
This is one of my favorite exercises to do with a customer. I love to help them develop that target cost per lead, and really start building strategies around that. Once you do that, you can harness the power of your business’ engine because you know what makes it tick.
If you’d like some help coming up with your target cost per lead or executing on the campaigns once you go through the exercise, I’d love to be a partner for you and a resource to help grow your business and develop that engine.
GOOGLE POSSUM UPDATE
The Possum update. Yet another animal update from Google. This one actually wasn’t named by Google. The search industry as a whole came up with the name.
What is the Possum update? It specifically addresses the map search portion of Google. It doesn’t address the rest of search. If you are affected by Possum, it would only be the maps or the locations part of your search. I have five points I want to cover about the Possum update.
The first one is separating the maps algorithm and the organic algorithm. Possum really pushes those algorithms apart and we find a stronger differentiator between what shows in maps versus what shows in organic. Back in the day, it was pretty muddled and a little more mixed. Now with Possum, there are very distinct algorithms.
Point two is the location of the searcher. The location of where I am physically standing when I do the search plays a massive part in results. That’s gone up tremendously since Possum. Google has gotten much more sophisticated about picking up the exact location of the searcher and serving the best result based on that location.
It completely makes sense. It’s actually a really good part of this update, I would say.
Another one is outside of city limits or surrounding areas are getting included more often. Before Possum, the name of the city that you were physically in made a big impact.
If I, for instance, looked for plumbing companies in Frisco, I would get plumbing companies that physically were in Frisco. It was less likely that I’d get a plumbing company in a neighboring city, even if that plumbing company was the best result for me.
Now, Google is much more likely to pull results from surrounding cities or adjacent cities into that result if they’re physically in good proximity and have good user reviews and things like that.
Another one is stricter filtering. Stricter filtering applies to a lot of businesses that maybe were trying to game the system a little bit by having locations that maybe weren’t their headquarters or weren’t their main location.
Maybe they had a Regus office or something like that, or maybe they were using their home address as their business address. Google has gotten much better with stricter filtering.
My last point is double location. Google has gotten much better at filtering out double locations. A lot of business owners had a building that they could split into two parts and have two different addresses and try to rank twice for the same search term.
Google has gotten much better identifying that. In fact, they’re going all the way up to the business ownership information to identify facts like these.
Let’s look at an example. Maybe somebody owns two buildings on the same street. There are two different addresses but they are really the same business, even if they have completely different names. Google can identify that through the business ownership information and will now only show one result.
Your likelihood of getting two listings by naming your business two different things has gone down dramatically. Local search has gotten a little more complicated, and just managing your citations is not enough anymore.
We’ve come up with a strategy specifically for Possum to help our clients get better results with these new algorithm updates. If you’d like to learn more about our strategy and have that implemented for you, give us a call. We’d love to talk to you and come up with a strategy that fits your business needs.
B2B VS B2C: LINK EARNING AND CONTENT MARKETING
We have customers that are B2B, and we also customers that are B2C. I think it’s interesting to dive into some of the differences in the way that we approach their marketing and some of the similarities between the two arts.
Today, I want to focus in on content marketing and link building for a B2B company versus a B2C company.
On the B2B side, some tactics that have been very successful are influencer outreach and guest posting in industry publications. We start the process of getting our clients involved in different industry organizations and getting links from those.
Other tactics include infographs. An infograph can be very successful in B2B marketing. Partners and vendors will commonly share or repost infographs on social media. They also can be successful in B2C, but it’s a little more targeted on the B2B side.
Now, B2C marketing is different. We’ve got to capture everybody’s attention. The content that we produce has to be very creative. Usually, it’s more fun and less serious, but that’s not always the case. It’s content that grabs people’s attention and people want to share it because they enjoy interacting with your brand.
What I’ve noticed is brands that link build using content are generally the brands that people like. People love that brand and they want to share their posts. They want to post about them on their Tumblr account. They want to show brand affiliation. On the B2C side, brand affiliation is a huge part of successful link building.
One of the most common strategies we do to get people excited about a brand is product reviews. Everyone values external validation. Reviews are great even for small brands or brands that no one’s ever heard of. A product review can validate the product and also can get links for that product and elevate your presence in search.
When you think about the two, you really have to separate your mind and go, “Who are we selling to and why are they buying?” It’s really the same question on link building. It’s “Who would link to us and why would they link to us?” Usually, it’s not always your customers.
A lot of the time on B2B, it’s your vendors or people you have business relationships with and B2C is your brand advocates. Think about that when you’re coming up with link strategies and separate in your mind what you do for B2B and B2C.
Thanks so much for reading. If you have any questions that you’d like answered in a future video, leave them in the comments. I look forward to reading them and hopefully answering those questions in a future video.
CREATING AN EFFECTIVE CONTENT CALENDAR
The content calendar. I cannot emphasize the importance of this enough. The content calendar really is your guiding ship. It’s your light post that you are heading towards from a content strategy point of view.
How to make it effective is key, so there are some things I’ll point out.
First off, think about the year in advance. Come up with all the major holidays and all the different things that you want to mention about those days in your content calendar.
That way, you’ll have everything planned out and ready to post. You could potentially have something that you would do that’s specific for Thanksgiving or Christmas. Once you have that in mind, you want to integrate and lead up to these holiday-specific events.
Another thing to think about this is who your buyer is. At Globe Runner, we look at two things: the buyer and the keyword strategy.
We develop the keyword strategy first, and then we look at keywords that stem from common questions that are being asked about the topic. We also look at common search words that are coming up, and we use those to inform the content calendar.
Then, we match those queries with the buyer persona that we’ve written that would most likely ask that question. That way, we can write the content towards that buyer persona.
For instance, in a B2B space, we might have a client who could sell to a CEO, CFO, or CIO. This depends on which angle they’re coming in from and the software they are selling, like an ERP system.
We write different pieces of content that are angled towards the owner/decision‑maker, towards the financial decision‑maker, and towards the technical decision‑maker, and different keywords will inform different pieces of content.
The effectiveness of a content calendar is not just having one so you know what you’re going write in advance. Rather, having a calendar with some thought behind it is part of your SEO strategy, part of your engagement strategy, and an overall part of your inbound lead generation strategy.
We would love to talk with you about content marketing and help you write your content calendar. Call us anytime. If you want to post any questions or any suggestions for future topics in the comments, I would love to address them in the next video.
BUILD A BRAND ON SOCIAL MEDIA
What do you use your social media for? I think we’re past the days where everybody says, “Oh! I have to be on social!” We now know that everybody is on social. The more important question has become “What do I do with it?”
A lot of my customers come to us and say, “We want leads.” They are very lead focused, which is great. We, at Globe Runner, are very lead focused, and a lot of our efforts revolve around leads. However, social is a place that is not always focused on leads.
Now, there’s a lot of strategies that will develop leads on social, but brand is a critical thing to develop on social.
Social is a place where your audience wants to get to know your brand. They want to engage with you. They don’t want to be sold. They don’t want you to hammer them with a pitch or an offer every two seconds. They want to connect with your brand and who you are.
There are simple ways to do this. For small companies, it may be company culture. Maybe that’s what want to show off. Or maybe it’s showing off your quirkiness and showing just how interesting you are.
If you’re in the B2B space, maybe it’s showing somebody your thought leadership and how much you’re leading the industry and not just following the trends in it.
In short, there’s lots of ways to build brand on social. But remember, social is not just about generating leads. What’s more important is building your brand.
If you’d like to have help coming up with a strategy on building your brand on social media, reach out to us. We look forward to talking to you.
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