Crucial to your online marketing strategy is the use of online directories. These directories consist of organized listings of websites, and they are managed by human beings rather than automated software. This allows you to get more control over the information available online about your business, ensuring accuracy of information and more precise implementation of online marketing strategies. This means claimed—and correct—online directory listings are not only helpful, but also absolutely vital. Here are 5 reasons why:

1. Ensures consistency: If your business has been around a little while, even if it’s just a month, there is likely a listing of it somewhere on the Internet. In many cases, these records may have inaccurate information, so claiming online directory listings allows you to correct that. This ensures the consistency of information available about your business online, thereby making you easier to find.

2. Proves ownership: Claiming your online listing provides evidence that you are the owner of your business. This allows you to promote your brand on search engines while boosting the security of your listing. When claiming your listing, you will be asked to verify your business, either by phone, mail, or email.

3. Increases online presence: Claimed listings in online directories provide links to your site, making them an excellent source for link building. This helps increase your online presence and will ultimately increase the odds that people will find their way to you when searching online for your services.

4. Increases precision: Online directories are organized by category. When you claim a listing, you will be able to place it in a category that best fits its description. This makes it far easier to find your business online as it matches relevant search criteria on search engines.

5. Boosts rankings: The categorical precision and accuracy of information provided through claiming online directory listings ultimately helps improve your odds of ranking high on search engines. Also, many search engines utilize online directories to find results that match users’ search criteria, making online directory listings absolutely vital to your overall SEO strategy.

Not only will you rank higher on search engines like Google, the consistency of information about your business will ensure that people reach you rather than find themselves awash in muddled, half-accurate data. In addition, claiming your listing will secure your right to promote your business on search engines. This ultimately gives you an edge against other businesses that have not claimed or corrected their online listings.

If you’re not sure where to start with claiming online listings, Accelerate Online Marketing is here to help you. Contact Accelerate today to get started.

Recently I wrote about Negative SEO and the various forms of it. I also wrote about how to combat each form of Negative SEO. Of the several forms that I identified, many were related to links. Because the Google algorithm relies so much on links and anchor text still, it’s important to keep track of the links to your website on a regular basis. Unfortunately, Google doesn’t give you a whole lot to work with, though. Google Search Console allows you to download your links, but from there you have to figure out what to do, how to analyze them, and decide which, if any, you need to disavow. Let’s take a look at the links in Google Search Console and analyze them a bit further.

First, let’s figure out where we need to go to see the links in Google Search Console.

Once you’ve verified your site in Google Search Console (formerly called Google Webmaster Tools), navigate to the “Links to Your Site” page as shown above.

In the screen capture above, you’ll see several areas. The first area, “Who links the most” is what you’ll want to look at. Click on the “More »” link to get to the second page, as shown below:

There are three separate options here to download your site’s links. The “download this table” in our case is not very helpful, so you can just ignore it. Click on the two other ones, “Download more sample links” and “Download latest links”.

Open both of these up in Microsoft Excel, which is my preferred spreadsheet application. You can certainly use Google Docs and use the Google spreadsheet app there, as well.

Once you’ve downloaded the list of links, I recommend copying and pasting one of the lists and combining that list with the other one. This way you’ll have one large list of URLs. Then, don’t forget to remove the duplicates.

At this point, you have a few options. First, you can start looking through the list of links. After sorting them alphabetically, I usually look at the URLs to see if there are any from the same website. For example, you might come across a list of 1,000 or more links from the same website. You may find that they’re a sitewide link, or the same link on a lot of web pages of one website. If you recognize the site and it’s a useful, authoritative website than fine–you may want to leave those alone. But, if they’re not useful, you may want to put them on a separate list–of links to disavow or get removed.

The next step in analyzing all of these links is to crawl the links yourself. While Google is saying that there is a link to your website, the link may no longer be valid, the site may be down, or they page may have been removed from the site that’s linking to you. So, you’ll need to crawl the list of links yourself to check them.

To crawl the links yourself, I recommend using a crawler such as the Screaming Frog SEO Spider. Screaming Frog’s SEO Spider will allow you to specify a list of links and crawl them. You should be able to learn more about each page that’s linking to you, such as the page’s title tag. If you’re savvy, you can even use the custom option to check if the link to your website still exists.

If you’d like to investigate all of these links even further, I recommend using the Majestic.com Bulk Backlinks Tool, as shown above. By uploading a list of the Google Search Console URLs, you’ll be able to focus specifically on the ones that Google is telling you about. You would want to do this for several reasons:

— If your website has a link penalty, all of the links that Google cares about will be listed here. In order to remove the penalty, you’ll need to analyze each link, get rid of the offending ones, and file a reconsideration request.

— You can look at other metrics, such as Trust Flow and Citation Flow for each link.

— You can clearly see the topics of the sites that are linking to you.

I cannot specifically tell you how to review each link and which are good links and which are bad links because every link and every link profile is different. What I can tell you, though, is that the more often you download the links to your site in Google Search Console the more often Google will refresh that data. So, download often, on a regular basis, and save the lists of links for later when you’re doing your next link analysis.

Recently, I talked with someone who is, undoubtedly, what you could call a Black Hat SEO. We were talking about various SEO techniques, and how the techniques used have changed over the years. One comment that they made, though, was pretty interesting to me. The comment was “the new SEO is not working on your own site and making it better. It’s actually making your competitors rank worse then they are.” So, essentially, this person’s view of SEO now is not about marketing your own website and getting more links, for example. It’s doing things (legally and illegally) to hurt your competitors. In other words, it’s negative SEO.

Unfortunately, for those of us who are actively marketing our businesses, creating great content and sharing it socially, and optimizing our websites, we have to deal with negative search engine optimization. It’s here, and here to stay. There is a good chance that you’ve had to deal with it already or don’t even realize that someone is doing it to your website right now. I thought that I would outline a lot of the ways that someone can do negative SEO to your website, and how to combat each of them.

Comment Spam, Forum Spam Links
They create all sorts of links to your website, usually linking to your site with various “adult keywords”, pills, or drug names, nothing related to your website. There are literally thousands upon thousands of comments made, all using scripts or other tools to blast the comments and links to your website. The comments and links are left anywhere they can, mostly by filling out comments on abandoned blogs and abandoned forum message boards. Even those links are sometimes “nofollow” links, they still are annoying and negative.

How to Deal with Comment Spam, Forum Spam Links
There really are only a few ways to deal with these. Download the links to your site from Google Webmaster Tools on a regular basis, review the links, and disavow the domains where these links appear. Use a tool like Majestic.com or Ahrefs.com to review the anchor text of all your links. In most cases it’s easy to identify the bad anchor text, and disavow the links. You can also attempt to get those links removed, as well. I prefer to use a tool such as Rmoov.com to send out the emails to the site owners, attempting to get the links removed.

Profile Spam Links
They use profiles in order to create links to your website. The person doing negative SEO on your site will create all sorts of profiles on forums, message boards, and on social media sites and create a link back to your website. Typically these will include names of people you’ve never heard of, and don’t work for your company. The anchor text of links may include someone’s name, but it can also include adult keywords, pills or drug names or other miscellaneous words not related to your business.

How to Deal with Profile Spam Links
Typically dealing with these links requires the same technique(s) as dealing with comment spam and forum spam links, which is to identify, disavow, and remove the links. In this case, I would tend to favor the removal technique, as the site owners will, in fact, actually take the time to remove the profiles completely in many cases if you ask them.

Hacked Sites
Someone creating negative SEO links will hack into a website and make hidden text links to your website, again with “adult keyword” or pills names or drug names. They will get access to WordPress sites through various vulnerabilities, and then they’ll add the links they want. It can also include old WordPress plugins, as well. I cleaned up a client’s link profile once who had all sorts of links from hacked sites pointing to their site. I typically just contacted the site owners and told them their site was hacked. In many cases, they didn’t know their site was hacked. The hacker took time to cover their tracks, so to speak; when the site owner viewed their site they didn’t see the links because they were logged into WordPress. But when they were not logged in, the links were there. I even had to argue with site owners, telling them their site was hacked and showing them, just to get links to my client’s site removed.

How to Deal with Links from Hacked Sites
There’s not much you can do to stop someone else’s website from getting hacked. You can, though, identify the links and see that it’s happening to your site. I would immediately start notifying those sites, using a tool such as rmoov.com to send out the notices via email to those sites. It may help to file a disavow in this case, but ideally you want to get those links removed. To make sure your WordPress site isn’t hacked, I recommend using the WordFence plugin on the website.

Denial of Service Attacks or Slow Website
A denial of service attack may, in fact, be a denial of service (the attacker sends so much traffic to your website that it goes down). But, in many cases the negative SEO attacker will not want to take your site down. They will want to slow it down so much that it’s still in the search engine listings, but Google wouldn’t want to show it that much since it’s a slow site. One technique would be for the negative SEO attacker to buy ads from shady ad networks or ad networks that allow JavaScript in their ad code. Each time one of their ads is displayed, it makes a bunch of calls to your website, slowing it down. This is a distributed denial of service attack, but not in the traditional sense.

How to Deal with Denial of Service Attacks or Slow Website
First, you need to identify that this is happening to your website. I would keep up with what Google is saying in Google Analytics… look at the overall page speed. You can set up your website so that it uses a CDN (Content Delivery Network) such as CloudFlare.com, which does a good job to identify “bad traffic” so it doesn’t get to your website in the first place. The “slow website” negative SEO attack is difficult to identify, if the one doing it to your website is technically savvy so to speak. You’ll need a really advanced SEO to identify this, and it usually involves analyzing your website’s log files. If you suspect this is happening, you’ll want to make sure your site’s log files are turned on and recording every visit to your website. Then, you’ll need to hire an advanced SEO to look at the data.

Duplicate Content Negative SEO
One way that negative SEO can be done that I’ve seen involves duplicate content. Essentially, the one doing negative SEO to your site will create copies of your content and copies of your site. Then, those copies will start to appear on all sorts of other websites. Not only will they create new websites or buy expired domain names and put up the content, they’ll use other sites. I’ve seen negative SEO involve duplicate content put up on “free” or anonymous FTP sites, where they will copy your content and start FTPing it to anywhere they can. Sometimes those free FTP sites are on educational (.edu) or government (.gov) sites that will have a higher Domain Authority than your site, and can end up causing issues.

How to Deal with Duplicate Content Negative SEO
In this case, the most difficult part is identifying that it’s happening. Certainly you can search for phrases that appear on your site and see if it shows up on other sites. Sometimes you’ll just come across it randomly in the search results. There are services out there that will “watch” for duplicate copies of your site. Sites like Copyscape.com can help identify the duplicate content. To get the duplicate content taken down, you’ll need to file DMCA requests, which can be time consuming. There are sites and services that will do this in an automated fashion, but I haven’t used any of them and cannot specifically recommend any of them.

Reviews and Fake Reviews Negative SEO
Negative reviews posted about your site or your business can be annoying, but can also hurt your business. It is against the law in some jurisdictions to pay for positive reviews of your business, but I’ve seen the opposite. I’ve seen businesses pay for negative reviews of their competitors and even just post fake negative reviews.

How to Deal with Fake or Negative Reviews
Depending on where the reviews are left, you’ll need to address them. If they’re posted on Yelp or on Google, you’ll need to flag those reviews and explain why you think they should be flagged. Hopefully if it’s a pattern of negative reviews or a pattern of fake reviews they will be able to see that and remove them. So, definitely flag or report any reviews that you feel are not right. A quick response to each review, though, shows that you as a business are on top of it, and will address any complaints.

Local Negative SEO
I have seen a cases where one competitor started posting more local listings for their competitor–but the data was wrong. For example, one case had their competitor’s listings but the listing had their phone number. They started getting their competitor’s calls, which obviously benefitted them. A wrong phone number, suite number, or other garbled data on local listings can be difficult or time consuming to correct. It can, in most cases, confuse the search engines and lead to a loss of search engine rankings.

How to Deal with Local Negative SEO
The difficult part of this is to identify that it’s happening, which may in fact not be that difficult. There are services that will help you clean up your local listings and fix inaccuracies, or you can do it yourself, which is time consuming. You’ll want to identify all of the mistakes, and you can do that by simply searching for the (wrong) phone number or address and try to correct it on each site where it’s listed. Many websites simply pull in the data from another source, so you’ll need to get it corrected at the source.

Low Quality Directory Negative SEO
Several years ago the trend in SEO was to get as many links to your site as possible. Directories allowed you to get lots of links very quickly for a small fee (or for free). But, in the past few years those directories (typically copies of the DMOZ.org directory) quickly became “low quality” and not somewhere you want to be listed. Someone doing negative SEO on your website will get lots of low quality directory links to your site, usually with anchor text links not related to your website.

How to Deal with Low Quality Directory Negative SEO
Like the comment spam and forum spam links, you’ll want to identify all of these links and disavow them. I also prefer to use a service such as rmoov.com to get them removed, as well. In many cases it’s the same person who owns a lot of the same sites, and they will usually ask you to pay to get the links removed. You can pay to get them removed, but that’s totally up to you. I usually don’t pay a ransom like this.

Certainly this is not an exhaustive list of all of the ways someone can do negative SEO to your website. Those doing negative SEO are, in fact, always coming up with ways to hurt their competitors’ rankings, and it’s always evolving. As the search engines introduce more “factors” that help or hurt search engine rankings, those doing negative SEO will adapt as necessary.

Do you know of any other negative SEO techniques that I didn’t mention? Let me know in the comments so others can be aware of it.

If jumping into and mastering local search engine optimization (local SEO) is your New Year’s resolution, look no further for a curated list of useful links, blogs, and other resources on the topic. We made sure to gather information that was published in the last 12 months. So bookmark this page, you’ll be referring to it frequently!

LOCAL SEO: IT’S NOT ABOUT SIZE; IT’S ABOUT GETTING FOUND.

Local SEO Tools

Every list about local SEO tools should start with the platforms that provide listing management services. These platforms partner with data aggregators to build citations — mentions of your firm on third party websites — as well as build links to your site via a plethora of directories (you may want to know those that offer follow links if this is of interest). Citations help your business rank higher for local search (see the blog section if you have a boss who needs convincing).

Perhaps the biggest benefit of using a local SEO platform is the convenience. As an entrepreneur your time is best spent building your business and selling to customers, not faffing about with manual, piecemeal submissions of your company information to directories. If you ever move, change phone numbers, rebrand, etc you will not have the nightmare of submitting 100 corrections to 100 different entities as a good platform will ensure that all changes can be centralized or, at the very minimum, reduced.

There are five local SEO platforms that are perhaps the best known in the US:

1. Yext has one of the broadest service portfolios, including business pages and beacons.
2. BrightLocal has over 1,600 sites in its network.
3. Moz Local is an affordable investment at $84 a year if marketing budgets are very tight.
4. WhiteSpark covers 42 countries which is a fantastic detail if you have a presence internationally.
5. LocalEze is one of the three data aggregators supplying information to directories and search engines, and is generally credited with having the best distribution.

There are as many opinions about the best local SEO platform as there are directories to submit to — our humble opinion is, it depends on your needs, objectives and budget. Some information to check out for due diligence:

1. LocalSEOChecklist displays the major players in a handy grid.
2. Reddit’s SEO subreddit is worth joining, if only to lurk around discussions like this. Or this. Candid conversations and reviews by actual users: Priceless.
3. SIM Partners’ white paper, Local SEO Platforms Buyer’s Guide, has a handy checklist of questions to narrow down vendor choices. (The company has its own local marketing automation platform which, to their credit, they didn’t flog in their guide.)

Local SEO Hacks and Guides

So you’re all pumped up to start. The following are pretty substantive sources that can offer a good macro view of the entire process or just one part, provide comprehensive advice to a specific sticking point, or just even serve up a local SEO topic that hasn’t been discussed before.

1. Normally, pieces that advertise themselves as being ‘definitive’ fall disappointingly short, but The Site Edge’s Brian Niebler stays true to his word with Local SEO: The Definitive Guide 2016. It is a beast. Must-read!
2. To demonstrate how their enterprise platform helps track rankings, SERPs also wrote a pretty meaty local SEO guide.
3. Want to go totally DIY? Phil Rozek’s excellent site, Local Visibility System, has a list of local search citations that he’s collected over the past four years. He has lists for the US, UK, Canada and Australia.
4. Another one for the DIYer: N.A.P. Hunter is a Chrome extension that sniffs out citations for deduplication and cleaning.

Keyword research is essential in order to create a solid foundation for your local SEO efforts. Again, there are a thousand and one opinions on the usefulness of keyword tools, but Globe Runner uses these on a daily basis:

1. SEM Rush and SpyFu to find out competitors’ keywords and how they rank for these terms.
2. Google Keyword Planner to determine search volumes and competition.
3. Moz’s Keyword Difficulty Tool to compare/contrast their competitive figures with those of Google’s Keyword Planner — the differences can be striking and Moz has its theories on why.
4. Keyword Tool to find long-tail phrases and questions people type into their browser while searching.
5. Authority Labs to monitor keyword rankings for our clients and their competitors.

Local SEO Blogs to Follow

Your inbox will be nice and full everyday with these great resources on local search. And you can pick out factoids that will convince your boss that local SEO is the way to go in 2016.

1. Phil Rozek’s blog on Local Visibility System is chock-a-block all about local SEO.
2. The Local Search Association shares member news, statistics, industry developments and analysis pertinent to local search. Subscribe to it for excellent information such as this infographic on the top 142 categories consumers search for.
3. MediaPost’s Search Marketing Daily has a roundup of the day’s SEO news from all around the web, including local SEO-focused pieces.
4. Search Engine Land is always among the first to report any Google activity that could potentially impact local SEO.
5. Often confused with the previously mentioned site, Search Engine Watch also has a local SEO section, albeit less frequently updated.
6. Rand Fishkin’s blog on Moz is not specifically focused on the subject, but most of his marketing posts have implications for local SEO practitioners. Like this post on 2015’s keyword research tool universe or this one on Google Suggest.

Local SEO Events to Attend

You’ve read some but want to learn more about local SEO by attending conferences or meetups with fellow enthusiasts. Or you’re looking for more advanced information. Just three among the national events about local SEO to catch:

1. MozCon Local 2016. The creators of Moz Local should have lots of useful information to share. February 18-19 in Seattle, WA.
2. LocalU Advanced. For more experienced practitioners, here’s a conference to learn the latest on local search, mobile, analytics, web design and more. March 5 in Williamsburg, VA.
3. SMX Advanced. The Local Search Advantage Workshop is a full-day dive into various advanced topics such as driving and tracking online-to-offline conversions. June 21 in Seattle, WA.

Find  more national and international SEO events on this thread over at Inbound.org.

Closer to Dallas Fort Worth, Globe Runner’s home, Loco For Local will be held January 27 at La Hacienda Ranch in Grapevine. This local SEO workshop was organized for local businesses in Fort Worth, but non-FW businesses are more than welcome to drop by and exchange notes. Bill Hartzer will talk about local SEO best practices, useful tips and insider secrets.

Got any more to add? List them in the comments section.

On October 26, 2015, Google unveiled its newest algorithm, RankBrain.

What is RankBrain?

RankBrain is an artificial intelligence (AI) system that sorts through Google’s indexed content and provides the most relevant websites for particular queries. RankBrain is one of many algorithms that make up Google Hummingbird. Hummingbird is Google’s overall search algorithm that consists of Panda, Penguin, RankBrain and others.

How does RankBrain work?

RankBrain is just one component of Google’s search algorithm, but its goal is to answer unique queries that Google has never seen before.

Now, according to Danny Sullivan, Google answers 100 billion searches per month. That equates to over 3 billion searches a day. On top of that, roughly 18% of daily search queries have never been asked before.

Therefore, 500+ million searches/day have never been seen before. Answering those queries has been a difficult process, but this is RankBrain’s strength.

RankBrain’s purpose is to interpret queries that may not contain the exact words/phrases that the searcher is looking for. Essentially, it attempts to re-route misguided searches.

How important is RankBrain?

According to Greg Corrado, a senior research scientist at Google, RankBrain is the third-most important ranking signal contributing to the result of a search query. That’s huge!

Google has over 200 hundred rankings signals, all of which are unknown, but highly speculated. For a Google employee to say outright that it’s the 3rd most important ranking signal is big news.